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need permission from router (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by chefgeorgehirsch.com
  • Latest reply 9 years ago from Jim Matthews
  • chefgeorgehirsch.com Member

    requesting live tech support,
    have a router and i must register this program to bipass block. need protocal and port range
    877-505-2045 help not in service.
    please give me new number or call me back 631.725.8516
    thanks for your help.
    trish
    trish@chefgeorgehirsch.com

    Posted 9 years ago #

  • Jim Matthews Administrator

    I'm sorry that the phone support number wasn't answering; I tried it and it was working at that time.

    You should not need to open any ports on your router to use Fetch. If Fetch is not working for you please choose "Fetch Transcript" from the Window menu after you see the problem and post the contents here (or email them to support at fetchsoftworks.com).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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