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network settings and fire walls (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by nw
  • Latest reply 10 years ago from nw
  • nw Member

    I cannot connect. I had my ISP test it locally and it took them 30 seconds. They suggested I check my local firewall or network settings. How do I do that? And what am I checking for?

    Please help this novice MacOSX! THANKS!

    Posted 10 years ago #

  • Jim Matthews Administrator

    Can you post the contents of the Fetch Transcript window after you try to connect? It should contain clues. Choose "Fetch Transcript" from the Window menu to open the window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • nw Member

    thanks Jim!
    here is the information you requested:

    System Version = 0x1020
    Connecting to 64.91.239.23 port 21 (4/28/03 12:21:32 PM)
    220-This computer system is for authorized users only. Individuals using this
    system without authority or in excess of their authority are subject to
    having all their activities on this system monitored and recorded or
    examined by any authorized person, including law enforcement, as system
    personnel deem appropriate. In the course of monitoring individuals
    improperly using the system or in the course of system maintenance, the
    activities of authorized users may also be monitored and recorded. Any
    material so recorded may be disclosed as appropriate. Anyone using this
    system consents to these terms.

    220 ProFTPD 1.2.4 Server (ProFTPD) [venom.liquidweb.com]
    ADAT
    500 ADAT not understood.
    USER unchub
    331 Password required for unchub.
    PASS
    230 User unchub logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.

    Posted 10 years ago #

  • Jim Matthews Administrator

    You might try changing the setting of the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences (choose "Preferences..." from the Cutomize menu in Fetch, then click on the Firewall tab). Does that make a difference?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • nw Member

    yes -- that worked! everything is fine so far. i will do further tests and let you know if anything goes wrong, thanks for your help!

    Posted 10 years ago #

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