Fetch Softworks

New Connection (4 posts)

• Started 15 years ago by jc05wi
• Latest reply 15 years ago from Scott McGuire

• jc05wi Member

  Hello, I ended up clearing my connection list yesterday, and now when I try to enter a new connection it won't connect.
  What can I do to fix this problem?

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Do you get an error when you try to connect? Or does the Fetch dog just run and run?

  And could you please do the following, which will help us diagnose the problem?

  * Quit Fetch.
  * Open Fetch again.
  * Try to connect to your server.
  * After the connection is unsuccessful, go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• jc05wi Member

  Thank you, I figured out the problem. The printer I was working with, kept giving me the wrong IP Address.
  Thank you and sorry for taking up your time.

  Originally posted by ScottMcGuire:

  Hi,

  Do you get an error when you try to connect? Or does the Fetch dog just run and run?

  And could you please do the following, which will help us diagnose the problem?

  * Quit Fetch.
  * Open Fetch again.
  * Try to connect to your server.
  * After the connection is unsuccessful, go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  No problem, we're glad to hear the problem is fixed!

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #