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New Connection (4 posts)

  • Started 5 years ago by jc05wi
  • Latest reply 5 years ago from Scott McGuire
  • jc05wi Member

    Hello, I ended up clearing my connection list yesterday, and now when I try to enter a new connection it won't connect.
    What can I do to fix this problem?

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    Do you get an error when you try to connect? Or does the Fetch dog just run and run?

    And could you please do the following, which will help us diagnose the problem?

    * Quit Fetch.
    * Open Fetch again.
    * Try to connect to your server.
    * After the connection is unsuccessful, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • jc05wi Member

    Thank you, I figured out the problem. The printer I was working with, kept giving me the wrong IP Address.
    Thank you and sorry for taking up your time.

    Originally posted by ScottMcGuire:

    Hi,

    Do you get an error when you try to connect? Or does the Fetch dog just run and run?

    And could you please do the following, which will help us diagnose the problem?

    * Quit Fetch.
    * Open Fetch again.
    * Try to connect to your server.
    * After the connection is unsuccessful, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    No problem, we're glad to hear the problem is fixed!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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