Your best friend for file transfer.

Fetch application logoFetch

New install (4 posts)

  • Started 8 years ago by thenewbie
  • Latest reply 8 years ago from Jim Matthews
  • thenewbie Member

    Alright, I downloaded Fetch for the first time over the summer (Trial). I have since gone to college, where my school provides a full copy of Fetch. The problem is, whenever I install it, it still gives me the "your trial ran out" stuff. How can I fully remove Fetch and install my full working version?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Your college should distribute a copy of Fetch with the serial number already entered; the instructions on how to do that are at http://fetchsoftworks.com/Support/faq5.html#DistributeLicensedCopy But it sounds like they weren't followed in this case.

    You should contact the computing people at your college to either get a copy of Fetch with the serial number entered or the serial number. And you might point them at the web page mentioned above.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • thenewbie Member

    yea, the serial number already is entered. To check this I had a friend install it on his computer. I'm wondering since I already had a non-full version installed, if this install just gets read as a trial also?

    Posted 8 years ago #

  • Jim Matthews Administrator

    No, if the copy you just installed came with a serial number you wouldn't see the trial version window. Your friend's computer may have picked up the serial some other way. You can copy over the serial number from your friend's copy, or contact your computing help desk.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.