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new macbook pro problems (2 posts)

  • Started 7 years ago by atritt
  • Latest reply 7 years ago from Scott McGuire
  • atritt Member

    i see this may be an issue others are having but it is taking my new computer 10 min each photo to send. before i could send 10 photos in 1 or 2 mins. I send 10-40 photos every day through fetch and cant wait 10min a photo.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Uploading on your new MacBook shouldn't be slower than it was on your previous computer.

    We'd like some more information to help diagnose the problem.

    Could you please try the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Upload a photo.
    * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to figure out what's going on.

    Do you still have access to the computer that uploads them quickly?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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