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no connection (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by ramonatrent
  • Latest reply 10 years ago from jbell84
  • ramonatrent Member

    this has happened before. i try to connect and the dog just keeps running. i left it over 10 minutes and never got an error message or anything. it just won't connect. thanks.

    Posted 10 years ago #

  • Jim Matthews Administrator

    My first suggestion would be to change the setting of the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences, and then try connecting again.

    If that doesn't help could you choose "Fetch Transcript" from the Window menu and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • jbell84 Member

    I was having the same problem and turning off the PASV worked like a charm. Thank you!

    Originally posted by JimMatthews:

    My first suggestion would be to change the setting of the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences, and then try connecting again.

    If that doesn't help could you choose "Fetch Transcript" from the Window menu and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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