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No file list ... (5 posts)

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  • Started 11 years ago by kferg
  • Latest reply 11 years ago from Jim Matthews
  • kferg Member

    I just purchased Fetch 4.0.2. and I can't get it to work! ... I have been using Fetch 3.0.2. for years ... got a new computer (iMac, System 9.2, networked to G3 and G4) and it wouldn't work. I downloaded a free trial of fetch 3.0.3 which overwrote my original ... and THAT didn't work. So now my original is gone and my free trial doesn't work. So ... I went ahead and PURCHASED 4.0.2 thinking that would work ... but no.
    I read in your documentation to make sure that the TCP/IP settings are correct, but you don't tell me what they should be.
    the little dog just keeps running and running ... never coming up with the file list ... on a number of different sites and different servers.
    What can I do? I contacted fetchsoftworks through email a few days ago and got NO ANSWER!
    Please emaiil me at: kferg55555@aol.com with any help you may have. I desperately need to make changes to a couple of sites by tomorrow morning!
    Kathy

    Posted 11 years ago #

  • Jim Matthews Administrator

    I answered your emails on Saturday and Sunday. If you did not receive my messages you should check with your email provider to make sure things are getting through.

    Could you post the contents of the Fetch Transcript window after you see the problem? Choose "Fetch Transcript" from the Window menu to reveal the window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • harald Member

    I'm in a similar boat. Briefly: I'm on a new Mac G4, OS 9.2, trying to FTP files to my new website's servers. The dog is running and I'm stuck on "getting file list..." Here's the content of the Transcript window:

    Fetch 4.0.2 System 0x921 Expires 10.19.2002 TR
    Connecting to ftp.dpandi.com port 21 (10.4.02 3:59:18 PM)
    220 Serv-U FTP-Server v2.5j for WinSock ready...
    ADAT
    530 Not logged in.
    USER roland
    331 User name okay, need password.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/d:/html/users/dpandicom" is current directory.
    MACB ENABLE
    500 'MACB': command not understood.
    PWD
    257 "/d:/html/users/dpandicom" is current directory.
    PORT 172,152,137,154,112,52
    200 PORT Command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.

    Thanks for your help!

    Harald

    Posted 11 years ago #

  • harald Member

    BINGO! Got it all to work. The trick was setting the PASV (Fetch > Preferences > Firewall) to ON. All File lists display, and the dog gets to take a rest.

    This also solved my "empty files (0K)" problem where I had files uploaded to the server, but they were all empty.

    FYI, I'm on Mac, G4, OS 9.2, AOL.

    A final question: On the Files Directory list, I'm not showing any Size info for FOLDERS, only files. Any way to see?

    Thanks!

    Harald

    Posted 11 years ago #

  • Jim Matthews Administrator

    AOL recently made a change that makes the PASV setting necessary; I'm glad you found that.

    To find out the size of the contents of a folder you can select the folder and choose "Get Info..." from the Remote menu.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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