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Non-English characters (12 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by guest
  • Latest reply 9 years ago from Jim Matthews
  • guest Registered Member

    With Fetch 4.0.3, I cannot put files with names that include the Swedish characters ä, ö, å. The error message is that the "syntax" is wrong.
    This problem did not arise with Fetch 3 (same computer, system, FTP server, etc.)
    Is there a solution to this problem?

    Al Burke
    E-mail: editor@nnn.se

    Posted 10 years ago #

  • Jim Matthews Administrator

    I would check to see whether the "Translate ISO characters" checkbox in the Misc. section of Preferences has a different setting in Fetch 4.0.3 than it does in 3.0.3.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guest Registered Member

    Jim,

    Thanks for the tip, but it does not seem to apply. The only options for "Translate ISO Characters" in both versions are ON and OFF.
    The box is marked ON in both versions.

    Al Burke

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you get the error in Fetch 4.0.3, and after you successfully upload the same file in Fetch 3.0.3?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guest Registered Member

    Jim,

    Here is the transcript for the most recent session, in which the file name "Förlagsbrevet" was rejected for "incorrect syntax".

    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (212,214,136,29,9,153).
    STOR Fo&#fffd;rlagsbrevet
    550 Fo&#fffd;rlagsbrevet: The filename, directory name, or volume label syntax is incorrect.
    ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.
    PWD
    257 "/clients/nnn.se/xspab/Backup" is current directory.

    Al

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you also post the transcript from Fetch 3.0.3, uploading the same file?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guest Registered Member

    Jim,

    Here is the transcript for the (successful) session with Fetch 3.0.1.

    226 Transfer complete.
    TYPE L 8
    200 Type set to L.
    PORT 217,208,183,84,241,126
    200 PORT command successful.
    STOR F%9arlagsbrevet
    150 Opening BINARY mode data connection for F%9arlagsbrevet.
    Upload complete at 2004-08-25 09.39.29
    226 Transfer complete.
    NOOP
    200 NOOP command successful.

    Al Burke

    Posted 9 years ago #

  • Jim Matthews Administrator

    It looks like Fetch 3.0.3 has the "Encode file and folder names" option checked in the Upload section of Preferences. Does it work if you check that option in 4.0.3?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • guest Registered Member

    Jim,

    That option has been ON the whole time. So the answer is, no, it does not help.

    Al Burke

    Posted 9 years ago #

  • Jim Matthews Administrator

    I'm very puzzled. When I turn on "Translate ISO Characters" and "Encode and decode file and folder names" in Fetch 4.0.3, and upload a file named Förlagsbrevet, I get the same transcript you are showing from Fetch 3.0.1:

    STOR F%9arlagsbrevet
    150 Opening BINARY mode data connection for 'F%9arlagsbrevet'.
    226 Transfer complete.

    The special character is encoded as %9a.

    Could you double-check that "Encode and decode file and folder names" is checked in the Upload section of Preferences?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • guest Registered Member

    Hello, there!

    Yes, it is (and has been) checked ON.

    Al Burke

    Posted 9 years ago #

  • Jim Matthews Administrator

    I don't know how to explain why you are seeing different behavior. Do you have Timbuktu? If you do I could use that to look at the problem remotely. Please send email to bugs @ fetchsoftworks.com if you'd like to pursue that option.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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