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non-transfer of HTML (5 posts)

  • Started 6 years ago by da5id
  • Latest reply 6 years ago from da5id
  • da5id Member

    Hi all,
    When I hit PUT to upload a folder (folder_a), the folder gets uploaded with relevant sub folders (images, sounds, Swf etc) the HTML files are in the first folder (folder_a) along with the images folder, sounds folder etc. Problem is all files get uploaded except the HTML pages (index.html, page1.html...). I have used Fetch for a while now and only encountered a similar occurance with having to change txt to html for transfer. Everything worked fine until a few days ago.
    Using version 5.2. any assistance greatly appreciated.
    da5id.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Da5id,

    Can you duplicate this problem with a smaller set of files? That is, put just a couple of HTML files inside a new folder, try to upload that new folder, and see if the HTML files are uploaded? Or does it just happen with this one specific folder?

    And when you say the files aren't uploaded, do you mean you can't see them in Fetch after you've uploaded them, or you can't see them using a web browser?

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 04-23-2007).]

    Posted 6 years ago #

  • da5id Member

    Hi Scott,
    It was weird, the problem seems to have corrected itself. I separately uploaded the pages (They were not visible in Fetch previous to this, didn't check online). Some image files had weird names, I replaced these. Last few attempts at uploading a folder (whole website) have been successful. Though, I seem to be getting a lot of disconnections from the server. I eventually got all the stuff uploaded to the server. This all seemed to happen after updating to 5.2. It is a bit annoying, because now I have to checck to make sure all files have uploaded.
    thanx for your reply and offer of assistance,
    da5id.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Da5id,

    If your image files had weird names, it sounds like you might have had the "If a file already exists: Pick a different name" option set.

    When you use the Put command, there one of the options is the "If a file already exists:" pop-up menu. You should generally set it to "Replace existing file" instead of "Pick a different name".

    The problem is, when this menu is set to "Pick a different name," Fetch asks the server to pick a new name for your files if ones with the same name already exist, so that your existing files are not replaced. Unfortunately, some servers pick new names for all files, regardless of whether it's necessary or not, and they pick names that have little relation to the file's original name and end up looking like gibberish.

    I'm not sure if choosing this option would explain the missing HTML files or not - we've never heard of that happening before - but I suppose it's possible.

    So, the next time you upload, I'd verify that setting and make sure it's set to "Replace existing file" and see if that solves some of the problems.

    As far as we know, Fetch 5.2 does not suffer from more disconnections than previous versions of Fetch did (in fact, we fixed several problems that were causing disconnections previously). So given the disconnections and disappearing files, I wonder if your server is having some problems. But if you continue experience problems with Fetch 5.2, let us know and we'll look into it further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • da5id Member

    Originally posted by ScottMcGuire:

    Hi Da5id,

    If your image files had weird names, it sounds like you might have had the "If a file already exists: Pick a different name" option set.

    When you use the Put command, there one of the options is the "If a file already exists:" pop-up menu. You should generally set it to "Replace existing file" instead of "Pick a different name".

    The problem is, when this menu is set to "Pick a different name," Fetch asks the server to pick a new name for your files if ones with the same name already exist, so that your existing files are not replaced. Unfortunately, some servers pick new names for all files, regardless of whether it's necessary or not, and they pick names that have little relation to the file's original name and end up looking like gibberish.

    I'm not sure if choosing this option would explain the missing HTML files or not - we've never heard of that happening before - but I suppose it's possible.

    So, the next time you upload, I'd verify that setting and make sure it's set to "Replace existing file" and see if that solves some of the problems.

    As far as we know, Fetch 5.2 does not suffer from more disconnections than previous versions of Fetch did (in fact, we fixed several problems that were causing disconnections previously). So given the disconnections and disappearing files, I wonder if your server is having some problems. But if you continue experience problems with Fetch 5.2, let us know and we'll look into it further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    thanx Scott, appreciated.

    Posted 6 years ago #

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