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Not connecting using Arescom DSL modem (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by grafix
  • Latest reply 11 years ago from Jim Matthews
  • grafix Member

    I am not able to connect to anything using Fetch or any other FTP software. (I would prefer to use Fetch) I am using a Arescom DSL modem. According to MSN this modem has port 21 closed (which is used for FTP). I have tried checking the Use passive mode transfers and have tried unchecking the Use Internet Config box. Still no luck. I have also tried putting 23 in the port box. What do I need to do to make this work? Thanks in advance.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Try connecting to the "Fetch Softworks" shortcut, and then post the contents of the Fetch Transcript window. I can understand an ISP blocking incoming port 21 traffic but it would be very strange for them to block outbound traffic.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • grafix Member

    Ok, I connected to the "Fetch Softworks" shortcut.

    Here is the transcript:

    Fetch 4.0.2 System 0x1014 Serial FETCHED001-1949-4DV2 TR
    Connecting to ftp.fetchsoftworks.com port 21 (5/30/02 11:14:03 AM)
    220 smokeworks.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER anonymous
    331 Guest login ok, send your complete e-mail address as password.
    PASS
    230-You are user #8 of 16 simultaneous users allowed.
    230-
    230 Logged in anonymously.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PASV
    227 Entering Passive Mode (216,92,39,106,249,101)
    LIST
    150 Data connection accepted from 63.229.201.195:61288; transfer starting.
    -rw-r--r-- 1 ftpuser ftpusers 1291736 Apr 29 13:36 Fetch_4.0.2.sit
    drwxr-xr-x 2 ftpuser ftpusers 512 Dec 14 09:06 example
    drwx-wx-wx 2 ftpuser ftpusers 5120 May 30 09:01 incoming
    226 Listing completed.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.

    Posted 11 years ago #

  • Jim Matthews Administrator

    It looks like everything is working. Are some connections not working?

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • grafix Member

    Yes, some connections work and some do not. Is there a way to configure this so that all connections work for me?

    Posted 11 years ago #

  • Jim Matthews Administrator

    I don't know what is going wrong with some connections. To figure that out I need to see transcripts from connections that did not work.

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

Topic closed

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