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number connections won't work (3 posts)

  • Started 8 years ago by marcelleadam
  • Latest reply 8 years ago from marcelleadam
  • marcelleadam Member

    Whenever I use just the FTP numbers (eg. 205.178.132.70), Fetch for MAC gives me the message "FTP connection could not be opened because the FTP server dropped the connection". This doesn't happen for addresses that are letter based (eg. upload.easyhosting.com). The FTP number based addresses work on Cute FTP from my PC on the same network with the same connection. What am I doing wrong?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Thanks for the report; we haven't seen this problem in our tests.

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you try connecting to an IP address? It would help if you could also try connecting to the same address with CuteFTP and post a transcript from that as well.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • marcelleadam Member

    Your Fetch Service department gave me the answer. I needed to set the Fetch General Preferences to Keep Connections Alive. It seems that some servers with numeric addresses need longer to shuffle you to the correct directory on the server.
    Many thanks!

    Posted 8 years ago #

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