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Open Transport Error (10 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 13 years ago by mrstrongest
  • Latest reply 13 years ago from Jim Matthews
  • mrstrongest Member

    Hi,

    I'm on a Mac PPC OS 7.5.5. I used Adobe SiteMill to construct a simple website for myself. I decided to try Fetch to upload same to my ISP's server.

    Today, I downloaded the new Fetch 4.0. I successfully installed it on my hard drive.

    When I clicked on the Fetch icon to launch the program, it brought up the Internet Dialer to connect to the Internet. It looked like a successful connection, but then I got a window which said:

    "Open Transport Error: TCP/IP could not be used (perhaps the TCP/IP control panel is misconfigured, or the computer is disconnected from the network)."

    I've never seen this error before. I've never had any problem connecting to the Internet before.

    I did some research and learned that the Open Transport function is incompatible with some 3rd party applications. So I tried disabling something called the "IP Path MTU discovery".

    I was confident that that would do the trick. I restarted, then launched Fetch again-- and got the very same Open Transport Error.

    Anybody else run into this problem? Is it correctable-- or do I need to fall back to an earlier version of Fetch?

    Any help would be much appreciated. Thanks.

    Mark A.

    Posted 13 years ago #

  • Jim Matthews Administrator

    I would recommend connecting to the net before running Fetch. Does that help?

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • mrstrongest Member

    Hi Jim,

    Thanks for the suggestion. However, I'm afraid I got the same Open Transport Error message as before.

    The specific sequence: I logged onto the Net. I launched Fetch 4.0. The initial dialogue box appeared. I entered host, user ID, and password. When I clicked OK, I got the Open Transport Error message.

    Any other suggestions? Has anyone else reported this problem? Thanks again for the feedback.

    Mark A.

    Posted 13 years ago #

  • Jim Matthews Administrator

    What Host did you enter? Does anything appear in the Fetch Transcript window?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • mrstrongest Member

    Hi Jim,

    Host is ftp.cheshire.net.

    I'm not sure what the 'Fetch Transcript Window' is. I get a fleeting glimpse of a window behind the error message window, but it disappears as soon as I click 'OK' in the error message window.

    It LOOKS like this other window has
    'ftp.cheshire.net' in its title bar, and buttons for 'Get' and 'Put' down at the bottom. The middle portion is blank.

    Thanks, Jim, and hope to hear back from you.

    Mark A.

    Posted 13 years ago #

  • Jim Matthews Administrator

    To open the Fetch Transcript window choose "Fetch Transcript" from the Window menu.

    Posted 13 years ago #

  • mrstrongest Member

    Hi Jim,

    Here's the sequence:

    I launch Fetch.

    I get the Open Transport Error.

    I pull down the Fetch Transcript Window.

    It shows the following:

    "Syst version = 0X755
    Connecting to ftp.cheshire.net port 21
    (date/time)"

    I have access to some of the drop-down menus,
    but when I pull down the Remote menu,
    "Put Folders and Files" is grayed out.

    Any suggestions? Thanks.

    Mark A.

    Posted 13 years ago #

  • Jim Matthews Administrator

    You probably need to reinstall Open Transport, or even all of System 7.5.5. You should be able to search for the newest Open Transport for that system at http://asu.info.apple.com/ .

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • mrstrongest Member

    Jim,

    There was a much easier solution: I obtained a copy of Fetch 3.0. Works like a charm.

    I have no idea what's supposed to make Fetch 4.0 an improvement on version 3.0, but it looks like it may have lost something pretty essential along the way.

    Mark A.

    Posted 13 years ago #

  • Jim Matthews Administrator

    It is definitely true that Fetch 4.0 is targeted more at Mac OS 8, 9 and X than at System 7, and one reason we've kept 3.0.3 available is that it has a long track record on older systems (even System 6!). We have tested Fetch 4.0 on System 7.5.5, so I think that a newer version of Open Transport would have done the trick, but if 3.0.3 works for you that's great.

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

Topic closed

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