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Password Error (5 posts)

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  • Started 10 years ago by meaghan
  • Latest reply 10 years ago from meaghan
  • meaghan Member

    I'm new at FTP and I was wondering why Fetch gives me the alert "Error on password, authentication failed, sorry" when my host, user ID and password are all correct. If anyone can help me, I'd really appreciate it!

    Posted 10 years ago #

  • Jim Matthews Administrator

    That message is coming from the server, so the question is why the server is not accepting the user id and password. There might be clues in the Fetch Transcript; could you post the contents of the Fetch Transcript window (choose Fetch Transcript from the Window menu to open it) after you see the error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • meaghan Member

    Thanks so much for a quick answer! Here's what it said in the transcript window:

    Fetch 4.0.3 System 0x1026 Serial FETCHFL001-B5F6-G44J TR
    Connecting to ftp.from-the-inside.org port 21 (7/21/03 2:38:28 PM)
    220-=(<*> )=-.:. (( Welcome to PureFTPd 1.0.12 )) .:.-=(<*> )=-
    220-You are user number 5 of 50 allowed.
    220-Local time is now 14:43 and the load is 0.07. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER nutmeg
    331 User nutmeg OK. Password required
    PASS
    530 Authentication failed, sorry

    Posted 10 years ago #

  • Jim Matthews Administrator

    The server ftp.from-the-inside.org is saying that's the wrong password for the nutmeg account. So you'll need to contact the server administrator to find out why its responding that way.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • meaghan Member

    Thank you very much for all your help! I'm so glad Fetch isn't the problem :D

    Posted 10 years ago #

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