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Password not accepted (2 posts)

  • Started 8 years ago by Barbara
  • Latest reply 8 years ago from Scott McGuire
  • Barbara Member

    Below is Fetch Transcript. I have deleted the "saved" password in the Keychain and redone it. Still receiving the same results, authentication failed. The password works when I go through my hosts "control panel".

    Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.5 (8H14) PowerPC English
    StuffIt Engine 0x812, StuffIt SDK Version 10.0.2
    Partial serial FETCH5X001-PAZJ-4VRV T
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 5:09:40 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 5:09:40 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 17:09. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Update check skipped at 03/11/2006 05:11 PM (next check after 03/16/2006 06:24 AM)
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 5:12:05 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 5:12:05 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 17:12. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 5:12:59 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 5:12:59 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 17:12. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 5:31:19 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 5:31:19 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 3 of 50 allowed.
    220-Local time is now 17:31. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 5:58:53 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 5:58:53 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 1 of 50 allowed.
    220-Local time is now 17:58. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 6:01:09 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 6:01:09 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 3 of 50 allowed.
    220-Local time is now 18:01. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 6:01:43 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 6:01:43 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 18:01. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 6:02:15 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 6:02:15 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 3 of 50 allowed.
    220-Local time is now 18:02. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry
    Connecting to beadedimages.com port 21 (OS X firewall is off) (3/11/06 6:05:02 PM)
    Connected to 64.235.230.207 port 21 (3/11/06 6:05:02 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 18:05. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER beaded3
    331 User beaded3 OK. Password required
    PASS
    530 Authentication failed, sorry

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    It looks like it's possible that your server is configured to use FTP with TLS, which Fetch does not currently support.

    You should contact your host or the server administrator and see if this is the case. If it is, ask them if they also support SFTP connections, which Fetch does support. If they are not using FTP with TLS, double-check with them that you are using the correct password.

    Please let us know if this does not help. Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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