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Password rejcted (2 posts)
- Started 4 years ago by Mike
- Latest reply 4 years ago from Jim Matthews
I need to upload some video files and I keep getting a password rejected prompt.
I've checked my hosting side and I don't think that's where the problem is. I'm able to
surf the web and send and receive e-mail. I may have changed my password but I don't
remember. Can you help me get connected as quickly as possible?
Jim Matthews Administrator
Fetch sends the password you type to the server; it's the server that decides whether or not it's correct. So you should double-check with your hosting company to make sure you are entering the correct Hostname, Username and Password -- an error in any of those can show up as an incorrect password error.
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