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permission denied (2 posts)

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  • Started 12 years ago by carolyn
  • Latest reply 12 years ago from Jim Matthews
  • carolyn Member

    here is my transcript, any help greatly appreciated!

    Connecting to ftp.rotoark.com port 21 (7/24/02 1:20:41 PM)
    220 net9.planetnet.com FTP server ready.
    USER rotoar
    331 Password required for rotoar.
    PASS
    230 User rotoar logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/home/rotoar" is current directory.
    PWD
    257 "/home/rotoar" is current directory.
    CWD htdocs
    250 CWD command successful.
    PWD
    257 "/home/rotoar/htdocs" is current directory.
    PORT 192,168,1,102,6,80
    200 PORT command successful.
    STOR Interior.html
    550 Interior.html: Permission denied
    ftp_store_setup: -30000
    ABOR
    226 Abort successful

    Posted 12 years ago #

  • Jim Matthews Administrator

    That's strange. Here are some guesses as to possible causes, but you may need to show the transcript to the web service provider for the real answer.

    One possible cause is that the permissions of your htdocs directory are set up incorrectly, so that even you (the account owner) is not allowed to put files there. The service provider would be able to fix that.

    Another possible cause is that the server may not support file names with upper case letters. That seems unlikely, but you could check by trying to upload the file with a different, all-lower-case name.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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