Fetch Softworks

permission denied (2 posts)

• Started 21 years ago by carolyn
• Latest reply 21 years ago from Jim Matthews

• carolyn Member

  here is my transcript, any help greatly appreciated!

  Connecting to ftp.rotoark.com port 21 (7/24/02 1:20:41 PM)
  220 net9.planetnet.com FTP server ready.
  USER rotoar
  331 Password required for rotoar.
  PASS
  230 User rotoar logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/home/rotoar" is current directory.
  PWD
  257 "/home/rotoar" is current directory.
  CWD htdocs
  250 CWD command successful.
  PWD
  257 "/home/rotoar/htdocs" is current directory.
  PORT 192,168,1,102,6,80
  200 PORT command successful.
  STOR Interior.html
  550 Interior.html: Permission denied
  ftp_store_setup: -30000
  ABOR
  226 Abort successful

  Posted 21 years ago #

• Jim Matthews Administrator

  That's strange. Here are some guesses as to possible causes, but you may need to show the transcript to the web service provider for the real answer.

  One possible cause is that the permissions of your htdocs directory are set up incorrectly, so that even you (the account owner) is not allowed to put files there. The service provider would be able to fix that.

  Another possible cause is that the server may not support file names with upper case letters. That seems unlikely, but you could check by trying to upload the file with a different, all-lower-case name.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #