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permission denied (5 posts)

  • Started 7 years ago by jenzdimar
  • Latest reply 7 years ago from jenzdimar
  • jenzdimar Member

    Site I frequently use: Pictage.com, requires that I rename folders to upload with the specific ID # given to a particular client. All of a sudden I am unable to upload or "Put" files, as they are denied permission. Transcript reads:

    Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-PJ27-A2H6 T
    Update check skipped at 07/18/2006 08:45 AM (next check after 07/23/2006 11:12 AM)
    Connecting to ftp.pictage.com port 21 (OS X firewall is off) (7/18/06 8:45:29 AM)
    Connected to 12.9.20.131 port 21 (7/18/06 8:45:30 AM)
    220 ProFTPD 1.2.10 Server (Pictage FTP Server: System currently operating normally) [192.168.11.11]
    USER rs029
    331 Password required for rs029.
    PASS
    230 User rs029 logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (12,9,20,131,164,207).
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 rs029 anonftp 2048 Aug 24 2005 .
    drwxrwxrwx 3 rs029 anonftp 2048 Aug 24 2005 ..
    drwx------ 2 rs029 anonftp 2048 Nov 28 2005 FTPImages
    drwx------ 3 rs029 anonftp 2048 Jul 1 15:04 incoming
    226 Transfer complete.
    CWD 199714
    550 199714: No such file or directory
    MKD 199714
    550 199714: Permission denied
    ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    421 No Transfer Timeout (300 seconds): closing control connection.
    ftp_noop/ftp_pwd: -30001 (state == TICKLING)
    Connecting to ftp.pictage.com port 21 (OS X firewall is off) (7/18/06 9:21:08 AM)
    Connected to 12.9.20.131 port 21 (7/18/06 9:21:08 AM)
    220 ProFTPD 1.2.10 Server (Pictage FTP Server: System currently operating normally) [192.168.11.12]
    USER rs029
    331 Password required for rs029.
    PASS
    230 User rs029 logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    CWD /
    250 CWD command successful
    CWD 199714
    550 199714: No such file or directory
    MKD 199714
    550 199714: Permission denied
    ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/" is current directory.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Just to double-check, you've been able to upload folders named with an ID # before without problems, is that correct?

    What happens if you try to upload a folder whose name is just letters, not numbers? (I realize that's not what you need to do ultimately, but it may help us identify the source of the problem.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • jenzdimar Member

    Good question. I just tried, and the error message is identical. Aargh, frustration.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Okay, so it's any folder you try to upload, regardless of the name.

    If this worked with Fetch last week (or the last time you tried it), but not today, the problem is almost certainly on the server end - you should contact the folks who run pictage.com and ask them to look into it.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • jenzdimar Member

    Excellent; that's my kind of answer! Thanks.

    Posted 7 years ago #

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