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Permission Woes (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Carl G. Mitsch
  • Latest reply 10 years ago from Carl G. Mitsch
  • Carl G. Mitsch Member

    Hi Folks,

    I'm having some trouble modifying the web content that I only recently posted with Fetch.

    The root level of my web folder is perfectly accessable, but my web subfolders (organizing the graphic files) appear to be unwritable.

    When I attempt to add something to one of these subfolders subfolders I get the following error:

    Server file error: rename: Permission denied
    (I'm not attempting to rewrite an existing file, just add a new one. I get the same error when I try to delete the folder entirely.)

    I haven't been able to change the permissions on these folders. When I try to change the permissions, I get the following error:
    Server response: [folder name]: Operation not permitted

    I'm running Panther on a G4. I've tried to access my server on three different Macs running both Panther and Classic operating systems. The actual folders that I uploaded were not locked. I've used subfolders and Fetch before with no problems.

    Any help you might have would really be appreciated. thanks!

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you get the error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Carl G. Mitsch Member

    Hi Jim
    Thanks for getting back to me! Here is the contents of the transcript:

    (I didn't edit it for fear of remvoing anything you might need to diagnose)

    Fetch 4.0.3 System 0x1035 Expires 09/04/2004 TR
    Connecting to oran-ju-tan.com port 21 (8/26/04 12:47:56 PM)
    Connecting to oran-ju-tan.com port 21 (8/26/04 12:49:06 PM)
    220 ProFTPD 1.2.5 Server (ProFTPD) [12.47.44.102]
    USER oran-ju-tan
    331 Password required for oran-ju-tan.
    PASS
    230-
    ****************** Site Administrator FTP instructions ******************

    This session begins in your user home directory at /users/oran-ju-tan
    Your personal web directory is /users/oran-ju-tan/web, accessible at the URL
    /~oran-ju-tan/" TARGET=_blank>http://<your.site.domain>/~oran-ju-tan/

    As a site administrator, you can access the site home directory at /
    The site web directory is /web, accessible at the URL
    /" TARGET=_blank>http://<your.site.domain>/

    To upload to your personal web directory, type:
    "cd web", then "put <file>", where <file> is the full file name of the
    document on your local computer.

    To upload to the site web directory, type:
    "cd /web", then "put <file>" where <file> is the full file name of the
    document on your local computer.

    *************************************************************************
    230 User oran-ju-tan logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/users/oran-ju-tan" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/users/oran-ju-tan" is current directory.
    PASV
    227 Entering Passive Mode (12,47,44,102,15,229).
    LIST
    150 Opening ASCII mode data connection for file list
    226 Transfer complete.
    CWD /
    250 CWD command successful.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (12,47,44,102,15,231).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-s--- 2 99 126 1024 Feb 24 2000 certs
    drwxr-s--- 2 99 126 1024 Aug 26 04:13 logs
    drwxrwsr-x 4 99 126 1024 Jun 27 21:41 users
    drwxrwsr-x 8 99 126 3072 Aug 24 18:50 web
    226 Transfer complete.
    CWD web
    250 CWD command successful.
    PWD
    257 "/web" is current directory.
    PASV
    227 Entering Passive Mode (12,47,44,102,15,232).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-sr-x 2 757 126 1024 Aug 12 19:58 Thumbnail
    -rw-r--r-- 1 757 126 74323 Aug 12 19:59 base.gif
    -rw-r--r-- 1 127 126 987 Aug 13 06:26 bottom_banner.gif
    drwxr-sr-x 3 757 126 2048 Aug 12 19:59 buttons
    -rw-r--r-- 1 757 126 32143 Aug 12 19:58 childrens.html
    -rw-r--r-- 1 757 126 29617 Aug 12 19:58 copy.html
    -rw-r--r-- 1 757 126 11386 Aug 12 19:58 design.html
    -rw-r--r-- 1 757 126 29077 Aug 12 19:58 editorial.html
    -rw-r--r-- 1 757 126 31689 Aug 12 19:58 educational.html
    -rw-r--r-- 1 757 126 39446 Aug 12 19:58 essay.html
    -rw-r--r-- 1 757 126 71979 Aug 12 19:58 humor.html
    -rw-r--r-- 1 757 126 11003 Aug 12 19:58 illus.html
    -rw-r--r-- 1 757 126 8266 Aug 12 19:58 index.html
    drwxr-sr-x 16 757 126 1024 Jul 29 08:28 old web
    -rw-r--r-- 1 757 126 165 Aug 12 19:58 pattern.gif
    -rw-r--r-- 1 757 126 5770 Aug 12 19:58 picker.gif
    -rw-r--r-- 1 757 126 35507 Aug 12 19:58 print.html
    -rw-r--r-- 1 757 126 40518 Aug 12 19:58 product.html
    -rw-r--r-- 1 127 126 355 Aug 24 17:21 radial_mpt.gif
    drwxr-xr-x 2 15 126 1024 Aug 12 10:50 stats
    drwxr-sr-x 2 757 126 1024 Aug 12 19:58 top banner
    drwxr-sr-x 8 757 126 1024 Aug 12 19:57 viewer
    -rw-r--r-- 1 757 126 17119 Aug 12 19:55 web.html
    -rw-r--r-- 1 757 126 10333 Aug 12 19:55 writing.html
    226 Transfer complete.
    RNFR radial_mpt.gif
    350 File or directory exists, ready for destination name.
    RNTO buttons/radial_mpt.gif
    550 rename: Permission denied
    ftp_rename: -30006 (state == RENAMING_FILE)
    PWD
    257 "/web" is current directory.
    CWD buttons
    250 CWD command successful.
    PWD
    257 "/web/buttons" is current directory.
    PASV
    227 Entering Passive Mode (12,47,44,102,15,242).
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-r--r-- 1 757 126 1722 Aug 12 19:58 Illus_dn.gif
    -rw-r--r-- 1 757 126 528 Aug 12 19:59 Tp_blank_nav.gif
    -rw-r--r-- 1 757 126 3412 Aug 12 19:59 Untitled-1.gif
    -rw-r--r-- 1 757 126 1447 Aug 12 19:58 choose_cat.gif
    -rw-r--r-- 1 757 126 1485 Aug 12 19:58 choose_subcat.gif
    -rw-r--r-- 1 757 126 972 Aug 12 19:58 des_print_dn.gif
    -rw-r--r-- 1 757 126 1032 Aug 12 19:58 des_print_ov.gif
    -rw-r--r-- 1 757 126 1017 Aug 12 19:58 des_print_up.gif
    -rw-r--r-- 1 757 126 1065 Aug 12 19:58 des_product_dn.gif
    -rw-r--r-- 1 757 126 1129 Aug 12 19:58 des_product_ov.gif
    -rw-r--r-- 1 757 126 1117 Aug 12 19:58 des_product_up.gif
    -rw-r--r-- 1 757 126 568 Aug 12 19:58 des_topcorner
    -rw-r--r-- 1 757 126 1056 Aug 12 19:58 des_web_dn.gif
    -rw-r--r-- 1 757 126 1092 Aug 12 19:58 des_web_ov.gif
    -rw-r--r-- 1 757 126 1090 Aug 12 19:58 des_web_up.gif
    -rw-r--r-- 1 757 126 1361 Aug 12 19:58 design_chosen.gif
    -rw-r--r-- 1 757 126 1563 Aug 12 19:58 design_ck.gif
    -rw-r--r-- 1 757 126 1467 Aug 12 19:58 design_dn.gif
    -rw-r--r-- 1 757 126 1468 Aug 12 19:58 design_up.gif
    -rw-r--r-- 1 757 126 1724 Aug 12 19:58 ill_up.gif
    -rw-r--r-- 1 757 126 2567 Aug 12 19:58 illus_chil_dn.gif
    -rw-r--r-- 1 757 126 2418 Aug 12 19:58 illus_chil_ov.gif
    -rw-r--r-- 1 757 126 2536 Aug 12 19:58 illus_child_up.gif
    -rw-r--r-- 1 757 126 2042 Aug 12 19:58 illus_chosen.gif
    -rw-r--r-- 1 757 126 1878 Aug 12 19:58 illus_ck.gif
    -rw-r--r-- 1 757 126 2739 Aug 12 19:58 illus_edit_dn.gif
    -rw-r--r-- 1 757 126 2634 Aug 12 19:58 illus_edit_ov.gif
    -rw-r--r-- 1 757 126 2774 Aug 12 19:58 illus_edit_up.gif
    -rw-r--r-- 1 757 126 3020 Aug 12 19:58 illus_edu_up.gif
    -rw-r--r-- 1 757 126 3117 Aug 12 19:59 illus_educ_dn.gif
    -rw-r--r-- 1 757 126 2800 Aug 12 19:59 illus_educ_ov.gif
    drwxr-sr-x 2 757 126 1024 Aug 12 19:59 images
    -rw-r--r-- 1 757 126 396 Aug 12 19:59 leftradial_dn.gif
    -rw-r--r-- 1 757 126 395 Aug 12 19:59 leftradial_up.gif
    -rw-r--r-- 1 757 126 388 Aug 12 19:59 radial_dn.gif
    -rw-r--r-- 1 757 126 374 Aug 12 19:59 radial_up.gif
    -rw-r--r-- 1 757 126 2041 Aug 12 19:59 radialbuttons.gif
    -rw-r--r-- 1 757 126 397 Aug 12 19:59 rightradial_dn.gif
    -rw-r--r-- 1 757 126 392 Aug 12 19:59 rightradial_up.gif
    -rw-r--r-- 1 757 126 6695 Aug 12 19:59 topbuttons_writing
    -rw-r--r-- 1 757 126 1461 Aug 12 19:59 writ_chosen.gif
    -rw-r--r-- 1 757 126 2474 Aug 12 19:59 writ_cop_dn.gif
    -rw-r--r-- 1 757 126 2421 Aug 12 19:59 writ_cop_ov.gif
    -rw-r--r-- 1 757 126 2030 Aug 12 19:59 writ_copy_grey.gif
    -rw-r--r-- 1 757 126 2429 Aug 12 19:59 writ_copy_up.gif
    -rw-r--r-- 1 757 126 2234 Aug 12 19:59 writ_ess_dn.gif
    -rw-r--r-- 1 757 126 2225 Aug 12 19:59 writ_ess_ov.gif
    -rw-r--r-- 1 757 126 2218 Aug 12 19:59 writ_ess_up.gif
    -rw-r--r-- 1 757 126 2562 Aug 12 19:59 writ_hum_dn.gif
    -rw-r--r-- 1 757 126 2510 Aug 12 19:59 writ_hum_ov.gif
    -rw-r--r-- 1 757 126 2436 Aug 12 19:59 writ_hum_up.gif
    -rw-r--r-- 1 757 126 1622 Aug 12 19:59 writing_ck.gif
    -rw-r--r-- 1 757 126 1508 Aug 12 19:59 writing_dn.gif
    -rw-r--r-- 1 757 126 1512 Aug 12 19:59 writing_up.gif
    226 Transfer complete.
    CWD /web
    250 CWD command successful.
    PWD
    257 "/web" is current directory.
    PASV
    227 Entering Passive Mode (12,47,44,102,15,243).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-sr-x 2 757 126 1024 Aug 12 19:58 Thumbnail
    -rw-r--r-- 1 757 126 74323 Aug 12 19:59 base.gif
    -rw-r--r-- 1 127 126 987 Aug 13 06:26 bottom_banner.gif
    drwxr-sr-x 3 757 126 2048 Aug 12 19:59 buttons
    -rw-r--r-- 1 757 126 32143 Aug 12 19:58 childrens.html
    -rw-r--r-- 1 757 126 29617 Aug 12 19:58 copy.html
    -rw-r--r-- 1 757 126 11386 Aug 12 19:58 design.html
    -rw-r--r-- 1 757 126 29077 Aug 12 19:58 editorial.html
    -rw-r--r-- 1 757 126 31689 Aug 12 19:58 educational.html
    -rw-r--r-- 1 757 126 39446 Aug 12 19:58 essay.html
    -rw-r--r-- 1 757 126 71979 Aug 12 19:58 humor.html
    -rw-r--r-- 1 757 126 11003 Aug 12 19:58 illus.html
    -rw-r--r-- 1 757 126 8266 Aug 12 19:58 index.html
    drwxr-sr-x 16 757 126 1024 Jul 29 08:28 old web
    -rw-r--r-- 1 757 126 165 Aug 12 19:58 pattern.gif
    -rw-r--r-- 1 757 126 5770 Aug 12 19:58 picker.gif
    -rw-r--r-- 1 757 126 35507 Aug 12 19:58 print.html
    -rw-r--r-- 1 757 126 40518 Aug 12 19:58 product.html
    -rw-r--r-- 1 127 126 355 Aug 24 17:21 radial_mpt.gif
    drwxr-xr-x 2 15 126 1024 Aug 12 10:50 stats
    drwxr-sr-x 2 757 126 1024 Aug 12 19:58 top banner
    drwxr-sr-x 8 757 126 1024 Aug 12 19:57 viewer
    -rw-r--r-- 1 757 126 17119 Aug 12 19:55 web.html
    -rw-r--r-- 1 757 126 10333 Aug 12 19:55 writing.html
    226 Transfer complete.
    cur_relpath: /web work_dir: /web url_path: /web/buttons/
    CWD /users/oran-ju-tan
    250 CWD command successful.
    CWD /web/buttons/
    250 CWD command successful.
    PWD
    257 "/web/buttons" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (12,47,44,102,15,244).
    STOR rightradial_mpt.gif
    550 rightradial_mpt.gif: Permission denied
    ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
    ABOR
    226 Abort successful
    PWD
    257 "/web/buttons" is current directory.
    PWD
    Connecting to oran-ju-tan.com port 21 (8/26/04 12:54:02 PM)
    220 ProFTPD 1.2.5 Server (ProFTPD) [12.47.44.102]
    USER oran-ju-tan
    331 Password required for oran-ju-tan.
    PASS
    230-
    ****************** Site Administrator FTP instructions ******************

    This session begins in your user home directory at /users/oran-ju-tan
    Your personal web directory is /users/oran-ju-tan/web, accessible at the URL
    /~oran-ju-tan/" TARGET=_blank>http://<your.site.domain>/~oran-ju-tan/

    As a site administrator, you can access the site home directory at /
    The site web directory is /web, accessible at the URL
    /" TARGET=_blank>http://<your.site.domain>/

    To upload to your personal web directory, type:
    "cd web", then "put <file>", where <file> is the full file name of the
    document on your local computer.

    To upload to the site web directory, type:
    "cd /web", then "put <file>" where <file> is the full file name of the
    document on your local computer.

    *************************************************************************
    230 User oran-ju-tan logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/users/oran-ju-tan" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/users/oran-ju-tan" is current directory.
    CWD /
    250 CWD command successful.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (12,47,44,102,16,21).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-s--- 2 99 126 1024 Feb 24 2000 certs
    drwxr-s--- 2 99 126 1024 Aug 26 04:13 logs
    drwxrwsr-x 4 99 126 1024 Jun 27 21:41 users
    drwxrwsr-x 8 99 126 3072 Aug 24 18:50 web
    226 Transfer complete.
    CWD web
    250 CWD command successful.
    PWD
    257 "/web" is current directory.
    cur_relpath: /web work_dir: /web url_path: /web/buttons/
    CWD /users/oran-ju-tan
    250 CWD command successful.
    CWD /web/buttons/
    250 CWD command successful.
    PWD
    257 "/web/buttons" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (12,47,44,102,16,28).
    STOR rightradial_mpt.gif
    550 rightradial_mpt.gif: Permission denied
    ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
    ABOR
    226 Abort successful

    Posted 10 years ago #

  • Jim Matthews Administrator

    The site web directory is only writable by the user account with id 757, and it looks like that isn't the id of your oran-ju-tan account. I would contact the web hosting company to straighten that out; unfortunately it's something only they can fix.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Carl G. Mitsch Member

    Thanks, Jim!
    I really appreciate your help.

    -Carl

    Posted 10 years ago #

Topic closed

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