Your best friend for file transfer.

Fetch application logoFetch

Photos corrupted during FTP transmission (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Applegreen
  • Latest reply 10 years ago from Jim Matthews
  • Applegreen Member

    I am having trouble with photos being corrupted during FTP transmission. I am using Mac OS 9.1 and Fetch 4.0.3. The receiving computer is OSX. Specifically the photos uploaded to the problem FTP site open up with fine lines in them, indicating corruption. When the same photo files are emailed to the same office they are received without a problem. This problem is unique to me sending photos to this particular FTP site. When I have uploaded photos to other sites there has been no problem. When other have uploaded photos to the problem site there has been no problems. Any clues to trouble shooting this problem would be appreciated.

    Posted 10 years ago #

  • Applegreen Member

    Originally posted by Applegreen:

    I am having trouble with photos being corrupted during FTP transmission. I am using Mac OS 9.1 and Fetch 4.0.3. The receiving computer is OSX. Specifically the photos uploaded to the problem FTP site open up with fine lines in them, indicating corruption. When the same photo files are emailed to the same office they are received without a problem. This problem is unique to me sending photos to this particular FTP site. When I have uploaded photos to other sites there has been no problem. When other have uploaded photos to the problem site there has been no problems. Any clues to trouble shooting this problem would be appreciated.

    Posted 10 years ago #

  • Applegreen Member

    As an experiment I changed a couple of settings in the Fetch preferences and sent some photos via FTP to the problem site.

    In the Fetch preferences I did the following:

    Under the FIREWALL tab I unchecked:
    "Use passive mode tranfers (PASV)"
    I did this in case there was an issue with any firewall at the receiving FTP site.

    Under the UPLOAD tab I unchecked:
    "Add .hqx suffix to BinHex uploads"
    "Add .bin suffix to MacBinary III uploads"
    "Encode and decode file and folder names"
    I did this in case there was a file naming-OSX issue at the receiving FTP site.

    This FTP transmission was succesful. Perhaps someone can tell me which might have helped in the succesful FTP transfer, and which I would be advised to recheck.

    Posted 10 years ago #

  • Jim Matthews Administrator

    We don't know of any data corruption problems in Fetch 4.0.3, and I wouldn't expect the changes you made to make any difference in the data sent by Fetch, so I don't have any explanation for the behavior you are seeing. It's strange that you would get such subtle corruption that the files were still valid JPEG images; usually corruption is more dramatic than that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

Topic closed

This topic has been closed.