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photos to customer (4 posts)

  • Started 8 years ago by cdpcdp
  • Latest reply 8 years ago from Scott McGuire
  • cdpcdp Member

    I am lost as to using FTP. The info in Help is confusing. I have uploaded files into my public_ftp folder on my server. So...how do people get to them?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    If you could explain a little more about what you're trying to do, we will try to explain how Fetch can help you do it.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • cdpcdp Member

    Thanks,

    I am a professional photographer and I'd like to let my clients download full size TIFFs from the web. I put a bunch of files into the public_ftp folder on my web site and I need to tell clients how to get them. Can they do this via browser or do they need to use an FTP client?

    Mac OS10.4
    Fetch 5.0.5

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Yes, you should be able to upload TIFFs with Fetch to your website and have clients get them using a browser.

    The public_ftp folder may not be the correct folder to put them in, however, although you can try it yourself and see if it works. Just enter the address to your webpage in a browser and put "public_ftp" at the end and see what happens. For instance, if your webpage is at www.myhostname.com/myusername , enter www.myhostname.com/myusername/public_ftp .

    If that does not work, you should contact the folks who provide your web space and find out what the correct location to put files in so they can be viewed on the web, and what the address to get to them would be.

    Sorry to sound vague, but each server and provider has a different setup, so we can't say exactly where you should put your files.

    I hope this helps, and please let us know if you have more questions. Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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