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Preferences panel takes an age to open. (5 posts)

  • Started 11 years ago by YorkshireHoward
  • Latest reply 10 years ago from YorkshireHoward
  • YorkshireHoward Member

    Hi there,

    Having recently purchased an upgrade to Fetch 5.0 I am finding that if the program is freshly launched it takes an age to open the preferences control panel (around 40-60 seconds) and during this time the processor spins up to maximum. These problems don't occur with Fetch 4. The preference panel opens up much more quickly if the program has not been quit recently. Clearing the Fetch preferences and cache doesn't alter this behaviour. The delay before the prefs will open is much shorter under OSX 10.3.8 but then again no other programs I use have this sort of delay when opening the preferences under either OS.

    It also seems to take much longer to get the file list using Fetch 5 than Fetch 4.

    I am using a G5 iMac running OSX 10.4.1

    Any ideas?


    Posted 11 years ago #

  • Jim Matthews Administrator

    When Fetch asks the operating system about the applications that make up the "FTP Helper", "SFTP Helper", "External Text Editor" and "External Image Editor" menus in Preferences, sometimes the system takes a long time to answer. Similarly, when Fetch asks the system about the application that will open a file listed in the file list.

    We made a change between Fetch 5.0 and 5.0.1 that may have made this problem worse for you (but better for people in a different situation). So one workaround is to go back to Fetch 5.0 (which you can download from We are working on other solutions, and talking to Apple people at the Worldwide Developer Conference this week about the problem.


    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • YorkshireHoward Member

    Thanks for that Jim,

    I tried to download 5.0 to see if this alleviates my problem somewhat but that link doesn't work for me. If I strip the url I only find a link to 5.0.1. Is 5.0 available anywhere else?



    Posted 10 years ago #

  • guest Registered Member


    Posted 10 years ago #

  • YorkshireHoward Member

    Thanks for that Ronald. I should have noticed that extra bracket which was included in the url...

    Even better verion 5.0 solves the problem I had!

    Thanks again.


    Posted 10 years ago #


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