Your best friend for file transfer.

Fetch application logoFetch

Problem unresolved (4 posts)

  • Started 3 months ago by Sandra
  • Latest reply 2 months ago from Jim Matthews
  • Sandra Member

    I wrote yesterday and put in all the information you requested but have not received a response. So, I have gone another route and would like a refund.

    Thank you,
    Sandra

    Posted 3 months ago #

  • Jim Matthews Administrator

    Hi Sandra,

    I've looked through our support emails and we have not received anything from anyone with your name. I can't even offer to cancel your order because I don't know which order is yours.

    Could you try contacting us using the support form at http://fetchsoftworks.com/fetch/feedback ?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

  • Sandra Member

    I did that yesterday and again today after reading your response. I hope you can see it now.

    Thank you,
    Sandra

    Posted 3 months ago #

  • Jim Matthews Administrator

    I'm sorry, we've had some trouble with our email support system, and your message did not go through. Could you try one more time?

    Again, I apologize for this inconvenience.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.