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Problem Uploading to Fetch 5.6 (2 posts)

  • Started 9 months ago by Barbara
  • Latest reply 9 months ago from Jim Matthews
  • Barbara Member

    I'm trying to upload a folder to Fetch and it took Hours! what normally would take 5 min. Twice I stopped it after a 1/2 hour. Deleted other folders to see if that would help. It didn't. I made the images in the folder smaller, that didn't make a difference either. I'm using 5.6 on a Mac 10.7.5 This has messed up my whole afternoon. What's the problem? (I've just downloaded 5.7 but haven't installed yet. looks like others are having similar issues)
    Thanks.

    Posted 9 months ago #

  • Jim Matthews Administrator

    Hi,

    The speed of an upload is typically a function of your Internet connection, and the speed of the server. Have you contacted the server administrator to find out if there are known issues on their end?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 months ago #

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