Fetch Softworks

problem with characters (4 posts)

• Started 15 years ago by squarehead
• Latest reply 15 years ago from Scott McGuire

• squarehead Member

  Need to send files to a FTP site in Germany. There hostname/address contains a colon (:).
  Fetch tells me it doesn't anything else but letters(a-z A-Z), numbers (0-9), dashes and dots.

  What do I need to do to be able to connect???

  THX

  [This message has been edited by squarehead (edited 07-21-2008).]

  [This message has been edited by squarehead (edited 07-21-2008).]

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  First, are you using the latest version of Fetch (version 5.3)? It is somewhat more forgiving about odd characters in a hostname. If you're using any version of Fetch 5, the upgrade to Fetch 5.3 is free.

  Nevertheless, having a colon in a hostname would be very unusual; it may be that the colon is denoting something else. If Fetch 5.3 does not solve your problem (or you are already using it), if you could please tell us exactly what you have been given as the hostname, we will see if we can figure out what you need to do to get it to work.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• squarehead Member

  Thanks.
  I am using 5.3.

  Did the following. The address I was given is: datenbank.alphabeta.de:8001

  Lost the :8001 part and got connected.
  Guess, there won't be another company in Germany with the same name 'Alphabeta', would there.

  Due to the time difference I'll find out tomorrow ;)

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  I suspect the ":8001" part is not relevant for connecting via FTP; if you are able to connect without it, you are all set - you are not connecting to someone else's server.

  Numbers that appear after a colon at the end of a hostname are a "port number," they are not actually part of the hostname. Basically, if you think of a hostname as a building, the port number says which door to use to enter the building. It's all the same building, just with different doors.

  Some FTP servers require special port numbers to connect successfully; however, 8001 is more typically a port number used for web connections, not FTP connections. So I suspect they gave you that part erroneously.

  As I said, if you can connect without the :8001, you're all set.

  If you cannot connect successfully without it, enter just "datenbank.alphabeta.de" in the hostname field, and then click the disclosure triangle (the blue box in the lower left corner of the Fetch New Connection dialog) to display the port field. Enter 8001 in the port field, and then try to connect.

  Please let us know if you have any further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #