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Problems following 4.0.3 upgrade (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by terryblakey
  • Latest reply 10 years ago from terryblakey
  • terryblakey Member

    Hi
    this morning I upgraded fetch from 4.0.2 to 4.0.3. It all seemed to go smoothly but from the first attempt at using it, although I can connect to any server it fails to get a file list (from anywhere) and produces the error message "Can't build data connection. Time out". This is on a Mac Powerbook running OS x 10.2.6.

    I have tried accessing my co-hosted server from a windows 2000 machine with ftpexplorer and it's just fine, the problem is definitely on the Mac and/or Fetch. I left 4.0.2 in place as a saety precaution until the upgrade was proven but the problem appears to be affecting that version as well. Has anyone else had a similar problem or am I missing something obvious.

    Terry

    Posted 10 years ago #

  • Jim Matthews Administrator

    It is often necessary to switch the setting of the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences (choose "Preferences... from the Customize menu). Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • terryblakey Member

    Thanks Jim

    That worked, should have tried it myself!

    Terry

    Originally posted by JimMatthews:

    It is often necessary to switch the setting of the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences (choose "Preferences... from the Customize menu). Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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