Your best friend for file transfer.

Fetch application logoFetch

Problems on Tiger (11 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 8 years ago by FParth
  • Latest reply 8 years ago from Scott McGuire
  • FParth Member

    Ever since I upgrade my OS to 10.4, every zipped file (zipped, not Stuffed, since I have a lot of WIndows users), is corrupted. I've tested it on several machines and by asking others to download the files and try an open them. They all say that WinZip shows the files as corrupted and unable to be opened.

    Posted 8 years ago #

  • Jim Matthews Administrator

    What are you using to create the Zip files?

    If you upload them with Fetch and download them with your web browser are you able to open the files?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • FParth Member

    I used StuffIt's zip capability at first. When I started getting feedback that the files were corrupted and couldn't be opened I zipped the files using Winzip on a Windows machine, transferred it via a flashkey to my Mac, then uploaded the files using Fetch. Same problem. If I download them the files are shown as corrupted and can't be opened.

    When I e-mail the files as attachments there is no problem. If I upload the files using another ftp application there is no problem. The problem seems to be limited to Fetch.

    Comparing file sizes to the uploaded version after downloading them, the downloaded versions are a few hundred bytes smaller than the uploaded versions.

    Frank Parth
    fparth@mac.com

    Posted 8 years ago #

  • Jim Matthews Administrator

    I would try choosing Raw Data from the Format menu the next time you try to upload one of the files. It could be that they are incorrectly marked as TEXT files, and that would result in them being corrupted in the process of uploading.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • dr_k Member

    i am having the same problem. uploading files in sit, sitx, zip, dmg formats all result in damaged files when i try to download them under Tiger with both version 4.03 and 5 of Fetch.

    i used dropstuff, zipit, the finder to create archives. i also uploaded archives that were d/l from version tracker that opened properly after downloading to my mac but were damaged after sending them via Fetch and reD/L them.

    all this since upgrading? to Tiger

    Posted 8 years ago #

  • GPaul Member

    I, too, am having this problem. Files that were put on my ftp server under 10.3.9 all work. those same files put with both Fetch 4 and 5 with Tiger get broken

    Posted 8 years ago #

  • dr_k Member

    as a follow-up... the damage seems to be on the upload side. my partner, who has access to the server, took the files in question directly from the server and the Tiger upped files were all damaged

    Posted 8 years ago #

  • Jim Matthews Administrator

    Could one or all of you who are seeing this problem try uploading with the command line ftp client? To do that, run Terminal (in the Utilities folder inside the Applications folder), and type:

    ftp your.host.name

    You'll be prompted for the username and password. Then type:

    binary
    put name.of.file.to.upload

    [To save typing you can drag the file to the Terminal window to have its path typed for you.]

    Let me know if uploads with the command line client are corrupted as well.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Jim Matthews Administrator

    dr_k has helped me investigate this problem, and it appears that (in his case at least) some data is not being transmitted. I could use more help from anyone who's seen data corruption on uploads since upgrading to Tiger -- please send me a note at bugs at fetchsoftworks dot com.

    Thanks!

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Jim Matthews Administrator

    FParth and GPaul: Could you send a note to bugs at fetchsoftworks dot com? I have a test version of Fetch that I'd like you to try, to see if it fixes the problem you've seen.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Scott McGuire Administrator

    We think we've fixed this problem in Fetch 5.0.1, which you can download from http://fetchsoftworks.com . Please let us know if that's not the case for you.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

Topic closed

This topic has been closed.