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Problems uploading iWeb photo albums (40 posts)

  • Started 4 years ago by Mel
  • Latest reply 2 years ago from Dan
  • Mel Member

    Any help would be greatly appreciated. I'm running Mac OS X, version 10.5.8 and iWeb 09 and since upgrading to this version or Leopard and iWeb my website doesn't display images on several of my pages. But the images (created using the Photo Album template in iWeb) look fine in iWeb, I publish them to a Folder as suggested, and upload the files and folders to my host, which is iPower. But although the webpage will appear with general template and text, the images are not there. Here's an example: http://www.travelingshutterbug.com/GreatRenoBalloonRaces2007Photos.html

    I have emptied my cache and also checked the website with three different browsers to try and see if it is a compatibility issue. No luck so far. I've updated iWeb and Fetch to the most current versions. I use the Photo Albums template a lot on my website so I really hope this problem can be solved. Please help!

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Mel,

    Looking at the page, my best guess is that the photos aren't on the server because iWeb didn't publish them to the folder properly, or because they were uploaded to the wrong location. (I tested creating a photo album in iWeb '09 and uploading it with Fetch 5.5.2 and it worked fine, so this is not a general problem with iWeb or Fetch.)

    What happens if you do the following?

    * Open the folder on your Macintosh that you published your website to.
    * Double-click the index.html file you'll find in there. Your web browser should open.
    * Go to one of the problem photo album pages.

    Do you see the photo album when looking at the webpage this way, or not?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Mel Member

    Hi Scott,

    Thanks for the reply. When I go to the index.html file as you suggested it opens the file in Safari, but under the file:/// heading instead of http://. But then if I click on a link to one of the problem pages I get the same issue of a page and no pictures.

    However, if I open one of my .html problem pages from the folder where I've published my website they open just fine under file:///. I just can't seem to get those pages that appear to be published to a folder correctly to be uploaded correctly.

    I also did a little poking around in the files and directories listed as uploaded in Fetch. I've uploaded everything to a public_html folder on my server. But if I go down the levels of one of my problem pages to the point where I can see the file in WebView in Fetch I can click on it and get this: http://www.travelingshutterbug.com/GreatRenoBalloonRaces2007Photos_files/Media/IMG_0051/IMG_0051.jpg

    So it looks like the files are there in Fetch and on the server but somehow the page as displayed isn't coming up correctly. And I just can't tell which program might be the problem. It looks ok in iWeb, appears to be loaded according to Fetch, but the live webpage isn't correct. Any other ideas?

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Mel,

    If you go to the index.html file as I suggested and still see the problem, then then problem is in the files iWeb published to the folder; it is not happening when you upload the files using Fetch.

    Based on what you say, it does sound like the photo files are there; it's just that there's some flaw in the pages published by iWeb that keeps them from showing up properly.

    I'd recommend trying a fresh re-publishing from iWeb and see if that helps (doing this often solves odd iWeb problems). Here's the steps I'd recommend:

    * Open the folder on your Macintosh that you published your website to.
    * Move everything inside the folder to the Trash, so that the folder is empty. (This assumes that the webpages you published from iWeb are the only thing inside that folder. Obviously, if there's other stuff in there, don't put it in the Trash; but consider using a separate folder for your published webpages.)
    * Open iWeb.
    * Publish to the folder again.
    * When iWeb is done, open the folder on your Macintosh that you published your website to.
    * Double-click the index.html file you'll find in there, as before. Your web browser should open, as before.
    * Go to one of the problem photo album pages.
    * Is the problem fixed when you view the files that way? If so, upload them again with Fetch and see if they work after being uploaded.
    * If the problem still isn't fixed, let us know and I'll see if we have any other suggestions.

    Let us know how it goes.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Mel Member

    Hi Scott,

    It looks like your suggestion to publish to my folder again and upload my site again worked! I'm still in the process of uploading all the pages again since they are numerous and pretty large but the ones I have gotten up look right!

    Thanks for your help and patience, I appreciate it very much!

    Mel

    Posted 4 years ago #

  • Lorri Member

    I'm having the same problem as the user above, but the files on my Mac (in my site folder) have all the pictures and everything, even when I access them from the index.html folder. Also, when I look in fetch, in the file folder, all the images seem to be there. But in the live site, there is everything but the pictures. Here is one of the pages: http://www.sdharmony.com/Bitos_5th_Bday.html

    Any help would be much appreciated. Feel free to email me directly as well.
    Thanks,
    Lorri

    Posted 4 years ago #

  • Lorri Member

    I'm having the same problem as the user above, but the files on my Mac (in my site folder) have all the pictures and everything, even when I access them from the index.html folder. Also, when I look in fetch, in the file folder, all the images seem to be there. But in the live site, there is everything but the pictures. Here is one of the pages: http://www.sdharmony.com/Bitos_5th_Bday.html

    Any help would be much appreciated. Feel free to email me directly as well.
    Thanks,
    Lorri

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Lorri,

    While all the photos may be in the folders, for some reason the photo album page doesn't include links or references to the photos, that's why they're not showing up. That is, the webpage isn't even trying to show the photos to you.

    So this is not a problem of the photos not being uploaded correctly by Fetch; it looks like iWeb made a mistake when creating the computer code that makes up the album webpage. (I see that all the 2010 photo albums have this problem.)

    I'd recommend doing the same steps I suggested Mel do, and see if that fixes the problem. Usually clearing out the folder and re-publishing the files fixes this sort of problem.

    Here are those steps again:

    * Open the folder on your Macintosh that you published your website to.
    * Move everything inside the folder to the Trash, so that the folder is empty. (This assumes that the webpages you published from iWeb are the only thing inside that folder. Obviously, if there's other stuff in there, don't put it in the Trash; but consider using a separate folder for your published webpages.)
    * Open iWeb.
    * Publish to the folder again.
    * When iWeb is done, open the folder on your Macintosh that you published your website to.
    * Double-click the index.html file you'll find in there, as before. Your web browser should open, as before.
    * Go to one of the problem photo album pages.
    * Is the problem fixed when you view the files that way? If so, upload them again with Fetch and see if they work after being uploaded.
    * If the problem still isn't fixed, let us know and I'll see if we have any other suggestions.

    Let us know how it goes.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Lorri Member

    Thanks for the reply Scott. Right now, however, the problem is not there when I click on index.html from the file folder on my Mac.... So, that adds to my confusion. I'm happy to move to trash and do the steps you suggested, but it seems strange that the index.html files (and photos) are all there in the published folder.... unlike Mel from above????

    Any suggestions?

    Thanks,
    Lorri

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Lorri,

    Okay, it wasn't clear to me from your original message if that was the case or not.

    When you upload your website updates, do you upload the entire website again? Or just the changed pages?

    Do you delete the old website files before uploading the new ones?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Allie Member

    Hi Scott,
    I have a similar, but odd problem. I've uploaded my iWeb site via Fetch -- on my browser (firefox 3.6.3) my photo albums don't appear on one of my web pages (they do appear when I open the index.htm icon on my desktop). But when I open the same exact page on my friend's computer (ALSO firefox 3.6.3) the albums DO show. Both Macs, same internet browser. Any ideas why it would work on one and not the other? Here's the page...do the photo albums show up for you?
    http://allisonlind.com/Allison_Robins_Lind_LLC/Portfolio/Portfolio.html

    Not sure if there's any fix for this, but thought I'd reach out in case you've encountered this before!
    Thanks!
    Allison

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Allison,

    Yes, when I go to that webpage, I see 4 photo albums.

    It sounds like your copy of Firefox is showing you cached, out-of-date versions of your webpages instead of the current versions that you have just uploaded.

    Web browsers keep copies of recently viewed webpages on your hard drive, so that they can load them quicker than reading them from the Internet again. They are supposed to notice when the pages have changed, and then load a new copy, but sometimes they make mistakes and continue to show you out-of-date copies. This often happens when you have just looked at a page, made an update to it, and then looked at it again, all within a short time.

    The solution is to empty your web browser's cache, and then you should see the updated webpages. To do this in Firefox 3 or later:

    * Go to the Firefox menu, and choose Preferences.
    * Click the Advanced icon to show the Advanced options pane.
    * Click the Network tab inside the pane.
    * In the Offline Storage section, click the Clear Now button.

    Then visit your webpage again to see if you see your updates.

    Please let us know if this doesn't fix the problem.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Allie Member

    FIXED! Thanks so much! (I knew it had to be some crazy trick) :)

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Allison,

    You're welcome - glad to hear you're all set!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Sofia Member

    I am trying to design my website and I am having problems with an album. I choose a page where you can upload your folders and automatically creates a folder for you. Everytime I used it worked fine with all the images focusing on the faces but on one single album it just doesn't do it. It crops the face of and I don't understand why is doing it. I tried resizing them but even then nothing happens and I am really stuck not knowing what to do.
    Please Help!!!
    Thanks,
    Sofia

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi Sofia,

    Are you designing your site in iWeb? What is the URL of the album that does not look right?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

  • Staci Member

    Hi Scott, I hope you will be able to help me although I do not use Fetch. I came across this thread and you seem to have a lot of great answers.
    I'm about to pull my hair out. Let's get that out of the way first.

    I'm using iWeb '09 and this is my site www.stacilan.com
    All of the pictures relating to one particular vacation refuse to publish. If you click on my Pics page, you'll see a blank spot where that abum goes (it should be called Japan & Taiwan 2009). On the Blog page, the summary for my Japan and Taiwan entries are missing their accompanying picture. Under photography, there are blank spots where pictures from that trip should be.

    I have tried the following:
    republishing from scratch
    deleting and rebuilding the offending pages
    deleting and reloading all of the offending pictures completely out of iweb and iphoto and off of my computer so that the file path and any accompany data would be clean and fresh
    installing every imaginable update
    uninstalling and reinstalling iweb
    deleting my caches file under "application support" and the accompanying plist so that iweb would rebuild one from scratch
    publishing to a folder on my desktop and looking at the html versions that way (they looked fine)

    Every time I try to republish the site to see if one of my experimental methods above has worked, I get the same error message. There was a problem communicating with my FTP server. When that happens, all of my pages turn blue indicating they have been published except those that contain pictures from the 2009 Japan trip. Instead those are in red.

    Do you have any idea what's going on or why this one batch of pictures could cause such a headache? Thank you!
    S

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi Staci,

    I would recommend contacting either your web service provider or Apple for help with this problem. They're the people who should be able to help you.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

  • Philemon Gerald Member

    hi?
    I have problem when i need to uploading image to the webserver the problem occur,the massege written that( No directories available for browsing)

    Posted 2 years ago #

  • Scott McGuire Administrator

    Hi Philemon,

    This is most likely a problem with your server, and you should contact the company or people who operate the server and ask them for assistance.

    If they cannot help you, if you send us a Fetch transcript, we can take a look at it and see if we have any suggestions. To do this:

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * After you receive the error, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 2 years ago #

  • Rolando Member

    This is an old post, but still works like a charm!

    Thanks!!!

    Posted 2 years ago #

  • Lori Member

    Thank you! Above suggestion worked perfectly!

    Posted 2 years ago #

  • Jeff Member

    Hello Scott,
    I am having trouble uploading my webpage. I am doing this webpage for a client and i have uploaded it to their FTP server. Only a few images are working. Only the home page seems to have most of the images working. check out the site and let me know if you can help me! I think it has to do with the linking of my pictures, because they have been moved around then ultimately dropped in the site folder.
    www.caringsa.org/pinesummit
    I dont have access to clear the files in the actual FTP folder, should i get this?

    Any information would be greatly appreciated. Thanks

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi Jeff,

    I would recommend running Safari, opening the web page, and then choosing Activity from the Window menu. That will show you a list of the files that Safari tried to retrieve from the web server. If you have missing images you will see the path that Safari used to reference them. That should help you figure out whether the HTML is wrong (referring to the images using an incorrect path) or whether the files are in the wrong place on the server.

    I hope this helps,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • dori Member

    Hello,

    I have a problems, that is smiler to other user's here. Tried to do your suggestion, but still it doesn't work.
    I m building a new website via I web, and publishing it to a folder on my mac.
    when i m visiting the website, it opens in Google chrome, in the published site the pages with photo albums are missing them. also the upper navigation buttons are missing.
    I tried to delete all the folder from my mac and republishing the entire site- it still doesn't work. Also the .indx file are missing the albums

    I will appreciate any suggestion
    Tnx allot
    Dori

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi Dori,

    Could you post the URL of your site? I'll take a look and see what i can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • dori Member

    Thank you for the replay Jim, hope you can help me..
    The URL is
    file://localhost/Users/dorisadan/Sites/safamboard/Welcome.html

    Tnx
    Dori

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi Dori,

    I gather that you published your site from iWeb to the folder "safamboard" inside the "Sites" folder of your home folder. Is that correct? Or did you publish to a different folder on your hard drive?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Art Member

    I have a domain uniquepainting.info
    I have a host
    i set DNS numbers
    I can upload my site from a site maker software

    ''Connecting...OK
    Checking if the file index.html exists...OK (exists)
    Requesting index.html...OK
    Sending index.html...OK
    Redirection successfully applied
    Index url: http://www.uniquepainting.info/"
    but when I check my web site I get this message:
    Not Found

    The requested URL /index.html was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2 Server at www.uniquepainting.info Port 80
    Is anybody can help me whats the problem.thanks alot

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi Art,

    This forum is for Fetch questions. If you have a question about your site maker software, I would recommend contacting the vendor of that product.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #