Fetch Softworks

Putting my site live! (10 posts)

• Started 15 years ago by Alkalyne
• Latest reply 15 years ago from Scott McGuire

• Alkalyne Member

  Hiya all. I don't confess to be a genius, so please excuse my bread and butter english!
  I have created my website, added a shopping cart, payment provider and have now been flummuxed at the last hurdle...Making it appear live in the browser!..Daft i know. My holding page suggest i need to make my homepage finish with index.htm, that;sfine if i knew how to and find what file they are on about!..The site is viewable :www.rodringsandthings.co.uk/rrt...Would any kind individial be willing to help me out of this dillema. Ihave looked through the fetch help and discussions but get waylaid by fancy terms and alien words!!...Thanks Again..

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  I am not certain I understand the problem you are experiencing.

  You say that you want to make your site live in the browser, but also that it is viewable at www.rodringsandthings.co.uk/rrt , and I looked, and I see your site there. So it looks to me like you have successfully created and uploaded your website.

  Is the problem that it does not automatically appear when you go to just www.rodringsandthings.co.uk ?

  Or is it some other problem?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Alkalyne Member

  Hi there thanks for the reply. Yup that's right.
  I understand it has to be www.rodringsandthings.co.uk/index.htm..When i start up fetch all the folders and files come up. One says: .holding_page.html and hit it and sure enough there is our holding page. How do i make www.rodringsandthings.co.uk/index.htm..Sorry for being slightly bemused by this but we are always learning!!..Hope this helps..Thankyou again.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  When you connect, you see the holding_page.html, and a folder named "rrt", is that correct?

  And I assume that all your website files are on your Mac's hard drive, inside a folder, is that also correct?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Alkalyne Member

  Hiya Scott.
  Yes that is correct regarding the file named rrt.
  I am accessing the info on another computer because my drive went down when i originally installed the shopping cart software.

  With regards to files on my mac. to be entirely honest i do not know. i assume that you mean the public folder rrt??

  Thanks again.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Regarding "I assume that all your website files are on your Mac's hard drive, inside a folder, is that also correct?" - what I was trying to say was, did you originally write and create the pages that make up your website on your Macintosh, and then put them into Fetch?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Alkalyne Member

  Hello again Scott.
  Well the pages are click cart pro, a shopping cart.
  I have the ccp folder showing in Fetch with public/private folders all the bits and bobs! It is a software application.

  There is an index.php file for the site, which when i hit webview, the site comes up..But with www.rodringsandthings.co.uk/rrt/index.php
  My holding page is www.rodringsandthings.co.uk/.holding_page.htm

  So, in answer yes, the files used to create the site you see are available to view in Fetch.

  Sorry if i appear so vague Scott. I understand if you were looking over my shoulder this would be a quick fix. Appreciate your patience.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  I believe that you have everything you need, and do not need to create a new index.htm file. I think that the problem is that your files are in the "rrt" folder on the server, and instead, they need to be outside of it. That will should solve the problem of the site not appearing automatically when you go to your website address.

  However, I cannot guarantee that it won't cause other problems, because I do not know how all the various parts of your site are supposed to work together. It may be that it would be best to find someone who is local to take a look and help you sort things out, because, as you say, since I am not there I cannot see all the potential problems, and also, we are not familiar with shopping cart setups for websites.

  But, here is my best suggestion, if you want to give it a try (but with the caution that this is not as easy to undo as it is to do):

  * Connect to your site with Fetch.
  * Hold down the Command key (the one with a cloverleaf and apple symbol on it), and while holding down on the Command key, double-click on the "rrt" folder in the Fetch window.
  * A new Fetch window, showing the contents of your website, should appear. The title bar should show that it is the contents of the "rrt" folder.
  * Drag everything in the new "rrt" Fetch window to the first Fetch window.

  This should move the files from the rrt folder to be outside the rrt folder.

  Then try your website address again (without the "rrt" and see if things are working).

  Please let me know how it goes, or if you have any questions about the above before trying it.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Alkalyne Member

  Hiya Scott.
  Right. I bit the bullet......Now! we did get some imaging up but not the site..Bits of it....After a hot and cold moment, i undone the transfer and we are back to where we started, thankfully!

  But still no site, would moving just the index.php be any good..Just a shot in the dark??..Oh and a big thankyou. I have posted about this on the carts forum for a few days now..still no replies....

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Sorry to hear that didn't fix the problem.

  Your main page is appears to be named index.htm (you should see a file named that in addition to index.php in the "rrt" folder), so you could try moving both of those out of the "rrt" folder and see what happens.

  But if that doesn't do the trick, I'm afraid I may be out of advice I can offer - it looks like Fetch has uploaded everything correctly, it's more an issue of putting all the files in the right places so that everything works like it's supposed to (because certain pages expect to find other pages at specific locations). And that depends on how the shopping cart stuff is all set up, and that's kind of beyond us, unfortunately.

  But if there is another question you think we can help with, please let us know.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #