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re: Fetch worked with DSL but not Adelphia Cable... (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by SpiralCris
  • Latest reply 9 years ago from Jim Matthews
  • SpiralCris Member

    I had been connecting with SprintDSl (slow as molasses) and switched to Adelphia (no choice) cable and Fetch won't connect, neither will BBEdit. I had no problem in my last location with Roadrunner, so it has to be Adelphia.

    I have tried the solutions in the troubleshooting section but to no avail.

    any suggestions? I live in a very, very rural community -the technician who hooked up the cable was totally clueless about computers in general. When I called and asked if they used a non-standard port -no one knew what a port was... (maybe I phrased it wrong?)

    anyway, any suggestions?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Can you connect to any FTP servers? You could try connecting to ftp.fetchsoftworks.com (leave the User ID and Password fields blank).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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