Fetch Softworks

Receiver can't open download link from my site... (5 posts)

• Started 11 years ago by Lisa
• Latest reply 6 years ago from Jim Matthews

• Lisa Member

  I am sending a link of a .jpeg file to someone and when they receive it, they are asked to type in my password. I don't want that to happen, I want them to be able to automatically download the images. I know there is a setting somewhere but can't remember where. Can you help me with this please?? Pulling my hair out! LOL

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for contacting us, I'd be happy to help.

  Could you send me the link that you're sending, the one that is prompting for a password?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Richard Member

  I am having the same issue. How do I resolve this issue?

  Thanks,

  Posted 6 years ago #

• Richard Member

  I am having the same issue. How do I resolve this issue?

  Thanks,

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi,

  It's likely that the resolution to this problem will be specific to your particular web hosting provider and account. I would recommend contacting me at https://fetchsoftworks.com/fetch/feedback so we can discuss the particulars.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #