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Receiving "create directory operation failed" (12 posts)

  • Started 10 months ago by Summer
  • Latest reply 10 months ago from Ron
  • Summer Member

    HI there,

    Continuing to receive "create directory operation failed".
    So far, I have:

    -downloaded current version of Fetch
    -renamed my htdocs folder to all uppercase letters, no spaces, numbers, etc.
    -closed, then reopened Fetch app

    Any help, suggestions?

    Much appreciated!

    Posted 10 months ago #

  • Summer Member

    THis is what I got from the Fetch transcript window:

    Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.6.8 (10K549) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 6/15/13 T
    Connecting to 01f034e.netsolhost.com port 21 (Mac OS X firewall is limiting connections to specific applications) (5/31/13 5:42 PM)
    Connected to 206.188.192.40 port 21 (5/31/13 5:42 PM)
    220 (vsFTPd 2.3.4)
    USER ntsl754411%01f034e
    331 Please specify the password.
    PASS
    230 Login successful.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/"
    PWD
    257 "/"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (206,188,192,40,235,116)
    Making data connection to 206.188.192.40 port 60276
    LIST -al
    150 Here comes the directory listing.
    dr-xr-x--- 5 876732 31 4096 Aug 02 2009 .
    dr-xr-x--- 5 876732 31 4096 Aug 02 2009 ..
    dr-xr-x--- 6 876732 31 4096 Aug 02 2009 .nsSpace
    drwxr-sr-x 2 876732 1023223 4096 Jan 20 02:46 cgi-bin
    drwxr-sr-x 3 876732 1023223 4096 Mar 04 02:00 htdocs
    226 Directory send OK.
    CWD SPRINGUPDATE
    550 Failed to change directory.
    MKD SPRINGUPDATE
    550 Create directory operation failed.
    Fetch could not create the folder “SPRINGUPDATE” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “Create directory operation failed.”)
    ftp_mkdir: 2,-30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/"
    PASV
    227 Entering Passive Mode (206,188,192,40,68,60)
    Making data connection to 206.188.192.40 port 17468
    LIST -al
    150 Here comes the directory listing.
    dr-xr-x--- 5 876732 31 4096 Aug 02 2009 .
    dr-xr-x--- 5 876732 31 4096 Aug 02 2009 ..
    dr-xr-x--- 6 876732 31 4096 Aug 02 2009 .nsSpace
    drwxr-sr-x 2 876732 1023223 4096 Jan 20 02:46 cgi-bin
    drwxr-sr-x 3 876732 1023223 4096 Mar 04 02:00 htdocs
    226 Directory send OK.
    PWD
    257 "/"
    Update check skipped at 5/31/13 5:44 PM (next check after 6/8/13 5:18 AM)
    PWD
    257 "/"
    PWD
    257 "/"
    PWD
    257 "/"
    PWD
    257 "/"
    QUIT
    221 Goodbye.

    Posted 10 months ago #

  • Jim Matthews Administrator

    Hi,

    I would try entering the htdocs folder before trying to upload SPRINGUPDATE.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Summer Member

    Not sure what you mean by "entering"? I entered it as in selecting "path" options...

    Posted 10 months ago #

  • Jim Matthews Administrator

    Hi Summer,

    I'm guessing that when you first connect the Fetch file list consists of:

    cgi-bin
    htdocs

    and that each one has a little folder icon next to the name. To enter htdocs, double-click its name (or click its name once to select it, and choose "Open Folder" from the Go menu).

    Then click the Put button to upload SPRINGUPDATE.

    Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Ron Member

    Am receiving the same message “Create directory operation failed.” I opened the htdocs first and this didn't solve the problem.

    Thank you.

    Posted 10 months ago #

  • Jim Matthews Administrator

    Hi Ron,

    After you get that message could you choose "Fetch Transcript" from the Window menu and post the contents? That may help me understand what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Ron Member

    Transcript below:

    PWD
    257 "/htdocs/styled-7"
    CWD files
    550 Failed to change directory.
    MKD files
    257 "/htdocs/styled-7/files" created
    STAT files
    213-Status follows:
    drwxrwsr-x 2 2192136 2705567 4096 Jun 18 22:35 .
    drwxrwsr-x 3 2192136 2705567 4096 Jun 18 22:35 ..
    213 End of status
    CWD files
    250 Directory successfully changed.
    PWD
    257 "/htdocs/styled-7/files"
    TYPE I
    200 Switching to Binary mode.
    PASV
    227 Entering Passive Mode (206,188,193,236,198,20)
    Making data connection to 206.188.193.236 port 50708
    STOR garden_scene_dsc7277-edit.jpg
    150 Ok to send data.
    226 Transfer complete.
    MDTM 20130618155431 garden_scene_dsc7277-edit.jpg
    213 File modification time set.
    STAT garden_scene_dsc7277-edit.jpg
    213-Status follows:
    -rw-rw-r-- 1 2192136 2705567 121224 Jun 18 15:54 garden_scene_dsc7277-edit.jpg
    213 End of status
    Successful upload of garden_scene_dsc7277-edit.jpg as binary data (121,224 bytes, 121,224 bytes/sec, 0:01 elapsed) completed at 6/18/13 5:35 PM
    CWD /htdocs/styled-7
    250 Directory successfully changed.
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (206,188,193,236,66,56)
    Making data connection to 206.188.193.236 port 16952
    STOR index.html
    150 Ok to send data.
    226 Transfer complete.
    MDTM 20130618155432 index.html
    213 File modification time set.
    STAT index.html
    213-Status follows:
    -rw-rw-r-- 1 2192136 2705567 4410 Jun 18 15:54 index.html
    213 End of status
    Successful upload of index.html as text file (4,470 bytes, 0 bytes/sec, 0:00 elapsed) completed at 6/18/13 5:35 PM
    CWD /htdocs
    250 Directory successfully changed.
    PWD
    get_reply():con_conn->Getline() returns 1,54
    ftp_tickle: 2,-30014 (state == TICKLING)

    Posted 10 months ago #

  • Jim Matthews Administrator

    Hi Ron,

    That transcript doesn't show a “Create directory operation failed.” error. Are you still getting that error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Ron Member

    Yes, I am still getting that error.

    Posted 10 months ago #

  • Jim Matthews Administrator

    The next time you see it could you post the entire contents of the Fetch Transcript window (use the Select All command in the Edit menu)? Hopefully that will capture the part that shows the error.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Ron Member

    Jim,

    Thanks for the help. Checked with provider and issue was on their end.

    Ron

    Posted 10 months ago #

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