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Refused by server (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by mcgraw
  • Latest reply 11 years ago from Jim Matthews
  • mcgraw Member

    I am taking over a web site for an organization and created a new shortcut for the org. When trying to access the account I get "The connection was refused by server." Could it be I have the wrong User ID or Password? If it is I would think I'd get a window saying that instead of refused by server. Help appreciated.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window (choose "Fetch Transcript" from the Window menu) after you see the error? It may contain clues to the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • mcgraw Member

    Here is the transcript

    Fetch 4.0.3 System 0x1026 Serial FETCHFL001-7884-6J52 TR
    Connecting to nsls.nslsilus.org port 21 (8/15/03 7:10:05 PM)

    Posted 11 years ago #

  • Jim Matthews Administrator

    That server -- nsls.nslsilus.org -- apparently does not accept FTP connections. You should contact the server administrator to find out the correct host name to use.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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