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Safari can't open license (4 posts)

  • Started 1 year ago by Steff
  • Latest reply 1 year ago from Jim Matthews
  • Steff Member

    Wanted to activate license and got a message from Safari that it can't open. What to do?

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    In that case I would open Fetch and click the Enter Serial Number button, and then enter the Serial Number Name and Serial Number using Copy and Paste. Let me know if that does not work.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Steff Member

    Hi Jim, thanks for your reply....I am making progress and have solved the above, but now I am struggling with the hostname, username, password screen....checked my firewall it is off. From what I've read on the internet I'm not clear on what to enter into hostname....is the initial hostname fetchsoftworks.com? Or my IP address? I've tried both....sorry pretty clueless with this stuff!

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    The answer to your question depends on what you are using Fetch to do. You mentioned in another post that you have an assignment due on Sunday. Is part of the assignment using Fetch to transfer files to a server? If so, the Hostname, Username and Password you need to enter are the Hostname, Username and Password for the account on that server. I expect you would get that information from whoever gave you the assignment. If you still aren't sure, please tell me more about what you are trying to do with Fetch, and I'll try to give more specific advice.

    For more information, see this help topic:

    http://fetchsoftworks.com/fetch/help/Contents/Tutorial/WhatDoIEnterInUsername.html

    or press the Help button (the purple circle with the question mark) in the New Connection dialog).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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