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Server Dropping Connection (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by JohnKelly
  • Latest reply 11 years ago from Jim Matthews
  • JohnKelly Member

    We are currently using 4.0.2 and can upload any number of files without problem to our inhouse ftp server. However when downloading more than 10 files, we get the following error"Error:the server dropped the connection(it may be too busy)." This is with NO other activity. Our old faithful Fetch 3.0 this problem does not occur. Server is running Windows NT 2000 (unsure of the 'Service Pack'

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you post (or email to support@fetchsoftworks.com) the contents of the Fetch Transcript window after you get that error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • imonson Member

    I'm having the same problem

    I'm using Fetch 4.02 on Mac OS10.1

    I cannot connect to my university server through fetch, get the error message: Error: the server dropped the connection (it may be to busy)

    I can connect to the server through MacSFTP Carbon, no problem and have the same settings for both programs.

    Since I paid for Fetch, I would like to get it working. Any suggestions?

    Contents of Transcript window

    Fetch 4.0.2 System 0x1015 Serial FETCHFL001-01BC-P0D8 TR
    Connecting to fas.harvard.edu port 21 (11/10/02 2:57:58 PM)
    Connecting to fas.harvard.edu port 21 (11/10/02 3:04:24 PM)
    Connecting to fas.harvard.edu port 21 (11/10/02 3:05:07 PM)

    Best,
    Ingrid Monson

    Posted 11 years ago #

  • Jim Matthews Administrator

    imonson: It may be that fas.harvard.edu does not support the FTP protocol, and only supports SFTP. We hope to include SFTP support in a version of Fetch next year.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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