Fetch Softworks

Server Dropping Connection (4 posts)

• Started 21 years ago by JohnKelly
• Latest reply 21 years ago from Jim Matthews

• JohnKelly Member

  We are currently using 4.0.2 and can upload any number of files without problem to our inhouse ftp server. However when downloading more than 10 files, we get the following error"Error:the server dropped the connection(it may be too busy)." This is with NO other activity. Our old faithful Fetch 3.0 this problem does not occur. Server is running Windows NT 2000 (unsure of the 'Service Pack'

  Posted 21 years ago #

• Jim Matthews Administrator

  Could you post (or email to support@fetchsoftworks.com) the contents of the Fetch Transcript window after you get that error?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• imonson Member

  I'm having the same problem

  I'm using Fetch 4.02 on Mac OS10.1

  I cannot connect to my university server through fetch, get the error message: Error: the server dropped the connection (it may be to busy)

  I can connect to the server through MacSFTP Carbon, no problem and have the same settings for both programs.

  Since I paid for Fetch, I would like to get it working. Any suggestions?

  Contents of Transcript window

  Fetch 4.0.2 System 0x1015 Serial FETCHFL001-01BC-P0D8 TR
  Connecting to fas.harvard.edu port 21 (11/10/02 2:57:58 PM)
  Connecting to fas.harvard.edu port 21 (11/10/02 3:04:24 PM)
  Connecting to fas.harvard.edu port 21 (11/10/02 3:05:07 PM)

  Best,
  Ingrid Monson

  Posted 21 years ago #

• Jim Matthews Administrator

  imonson: It may be that fas.harvard.edu does not support the FTP protocol, and only supports SFTP. We hope to include SFTP support in a version of Fetch next year.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #