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Server encountered error (12 posts)

  • Started 5 years ago by Daniel
  • Latest reply 8 months ago from Jim Matthews
  • Daniel Member

    Trying to upload files now on my Mac iBook G4, but its not working.

    Keep getting a message that says:

    "Fetch could not put "index.html" because the FTP server encountered an error accessing a file or folder. If you entered a file name....check that it's correct. Server rsponded: Access is denied."

    Downloaded ver. 5.5 to see if would help, but no such luck.

    Very confusing. Not sure what's wrong. I'm at a public library on an open connection. Doesn't that have any influence. Please advise.

    Daniel

    Transcript below:

    Fetch 5.5 (5E596) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-2H5V-9K9R T
    Connecting to dbartel.com port 21 (Mac OS X firewall state unknown) (6/8/09 7:16 PM)
    Connecting to dbartel.com port 21 (Mac OS X firewall state unknown) (6/8/09 7:17 PM)
    Update check skipped at 6/8/09 7:18 PM (next check after 6/9/09 9:35 AM)
    Connecting to dbartel.com port 21 (Mac OS X firewall state unknown) (6/8/09 7:21 PM)
    Connected to 66.147.242.88 port 21 (6/8/09 7:21 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 1 of 50 allowed.
    220-Local time is now 20:20. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER dbartelc
    331 User dbartelc OK. Password required
    PASS
    230-User dbartelc has group access to: dbartelc
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    550 Access is denied.
    PWD
    257 "/" is your current location
    Retrieved 21 items from file list cache, stored 6/8/09 7:07 PM
    CWD public_html
    250 OK. Current directory is /public_html
    PWD
    257 "/public_html" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (66,147,242,88,125,98)
    Making data connection to 66.147.242.88 port 32098
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 9 dbartelc dbartelc 4096 May 30 12:26 .
    drwx--x--- 11 dbartelc 12 4096 May 16 20:00 ..
    -rw-r--r-- 1 dbartelc dbartelc 63 Apr 2 15:09 .htaccess
    -rw-r--r-- 1 dbartelc dbartelc 130 Jul 7 2005 400.shtml
    -rw-r--r-- 1 dbartelc dbartelc 162 Jun 25 2003 401.shtml
    -rw-r--r-- 1 dbartelc dbartelc 201 Jun 25 2003 403.shtml
    -rw-r--r-- 1 dbartelc dbartelc 175 Jun 24 2003 404.shtml
    -rw-r--r-- 1 dbartelc dbartelc 442 Oct 27 2007 500.php
    -rw-r--r-- 1 dbartelc dbartelc 71 Jun 24 2003 500.shtml
    -rw-r--r-- 1 dbartelc dbartelc 82660 Nov 28 2008 Bartel_Resume.pdf
    -rw-r--r-- 1 dbartelc dbartelc 257849 Nov 28 2008 Bartel_Resumeold1.pdf
    -rw-r--r-- 1 dbartelc dbartelc 56905 Nov 28 2008 Bartel_Resumeold2.pdf
    -rw-r--r-- 1 dbartelc dbartelc 59277 Nov 28 2008 Bartel_Resumeold3.pdf
    -rw-r--r-- 1 dbartelc dbartelc 6026 May 30 12:25 about.html
    -rw-r--r-- 1 dbartelc dbartelc 10269 May 30 12:25 articles.html
    drwxr-xr-x 6 dbartelc dbartelc 4096 Apr 7 22:47 blog
    drwxr-xr-x 2 dbartelc dbartelc 4096 Nov 24 2008 cgi-bin
    -rw-r--r-- 1 dbartelc dbartelc 9276 May 30 12:25 contact.html
    -rw-r--r-- 1 dbartelc dbartelc 3259 Nov 28 2008 contactus.php
    drwxr-xr-x 6 dbartelc dbartelc 4096 May 16 20:06 dbartel
    -rw-r--r-- 1 dbartelc dbartelc 1197 Dec 15 04:16 error_log
    -rw-r--r-- 1 dbartelc dbartelc 568 Nov 28 2008 favicon.ico
    drwxr-xr-x 3 dbartelc dbartelc 4096 Feb 25 16:16 hiptravelreview
    drwxr-xr-x 5 dbartelc dbartelc 4096 Jun 6 23:49 hiptravelwriter
    -rw-r--r-- 1 dbartelc dbartelc 13942 Apr 7 22:33 howto.html
    -rw-r--r-- 1 dbartelc dbartelc 14436 Nov 28 2008 howtonosplash.html
    -rw-r--r-- 1 dbartelc dbartelc 9280 Nov 28 2008 howtonowelcome.html
    drwxr-xr-x 4 dbartelc dbartelc 4096 Mar 27 16:02 images
    -rw-r--r-- 1 dbartelc dbartelc 14227 May 30 12:25 index.html
    -rw-r--r-- 1 dbartelc dbartelc 8796 May 5 18:15 marketing.html
    -rw-r--r-- 1 dbartelc dbartelc 13942 May 16 19:22 pureftpd.4a0f66ce.ff.0000
    -rw-r--r-- 1 dbartelc dbartelc 14944 Nov 28 2008 ror.xml
    -rw-r--r-- 1 dbartelc dbartelc 11625 Nov 28 2008 sitemap.html
    -rw-r--r-- 1 dbartelc dbartelc 9842 Nov 28 2008 sitemap.xml
    -rw-r--r-- 1 dbartelc dbartelc 1183 Nov 28 2008 squid.css
    -rw-r--r-- 1 dbartelc dbartelc 149 Nov 28 2008 template.txt
    -rw-r--r-- 1 dbartelc dbartelc 167 Nov 28 2008 template2.txt
    -rw-r--r-- 1 dbartelc dbartelc 2824 Nov 28 2008 urllist.txt
    -rw-r--r-- 1 dbartelc dbartelc 9641 May 30 12:26 visual.html
    drwxr-xr-x 13 dbartelc dbartelc 4096 Nov 28 2008 work
    -rw-r--r-- 1 dbartelc dbartelc 11059 May 16 19:14 work.html
    -rw-r--r-- 1 dbartelc dbartelc 11919 Nov 28 2008 work_withdates.html
    226-Options: -a -l
    226 42 matches total
    CWD hiptravelwriter
    250 OK. Current directory is /public_html/hiptravelwriter
    PWD
    257 "/public_html/hiptravelwriter" is your current location
    Retrieved 54 items from file list cache, stored 6/8/09 7:11 PM
    PASV
    227 Entering Passive Mode (66,147,242,88,108,36)
    Making data connection to 66.147.242.88 port 27684
    STOR index.html
    550 Access is denied.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of index.html, will retry (attempt #1)
    PWD
    257 "/public_html/hiptravelwriter" is your current location
    PASV
    227 Entering Passive Mode (66,147,242,88,134,162)
    Making data connection to 66.147.242.88 port 34466
    STOR index.html
    550 Access is denied.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of index.html, will retry (attempt #2)
    PWD
    257 "/public_html/hiptravelwriter" is your current location
    PASV
    227 Entering Passive Mode (66,147,242,88,78,135)
    Making data connection to 66.147.242.88 port 20103
    STOR index.html
    550 Access is denied.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of index.html, will retry (attempt #3)
    PWD
    257 "/public_html/hiptravelwriter" is your current location
    PASV
    227 Entering Passive Mode (66,147,242,88,154,134)
    Making data connection to 66.147.242.88 port 39558
    STOR index.html
    550 Access is denied.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    ABOR
    550 Access is denied.
    PWD
    257 "/public_html/hiptravelwriter" is your current location

    Edited 5 years ago #

  • Scott McGuire Administrator

    Hi,

    These sorts of problems are usually caused either by your network connection, or possibly a problem with the server. Since you're at a public library, I'd guess something in the way their network or network hardware is configured is interfering with FTP; it that's the case, there's probably nothing you can do except find a different Internet connection. Have you been able to upload successfully at this location before?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Kat Member

    Hi there-
    I have encountered the same problem as this person - same message when I try to upload a file. I am on my home computer, and I have been able to access this site before and upload files without any issues. This time I am only able to upload a new file, but cannot change or delete a file that it already there. What's going on? I even tried turning off my firewall to see tif that worked, and yes, I did check the PASV mode box.
    Thanks,
    Kat

    Posted 5 years ago #

  • Scott McGuire Administrator

    HI Kat,

    We have posted a reply to your message in the other topic where you also posted it. Please see the cannot upload new files topic.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Ludwig Member

    Dear..."Help"

    since a few weeks I can not see, nor upload anything to my web page.

    All is paid and fully legal etc...This problems are happening on all PC's I can get my hands on. host is 66.147.242.88 - B;ueHost

    Any suggestions or help out there...

    Ludwig

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Ludwig,

    Could you describe the problem you are encountering in more detail?

    Are you having trouble connecting to your host with Fetch? If so, what error do you get?

    Or can you connect successfully, but you get an error when you try to upload?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • alleycat Member

    I am trying to upload something to a server. It seems that I am able to upload other files of the same type, but there is one particular file that won't let me upload. I have resaved the file, deleted what I thought were the issues, and it seems as though I still can't upload it. I am getting the same error as Daniel (from 3 years ago).

    Can someone plesae advise?

    Thank you

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    It would be helpful to see the contents of the Fetch Transcript window after you get the error message. Could you post that?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Rick Member

    Hello

    i am having the same problem loading files to Fetch.

    Please help.

    Here is my Transcript Window.

    Fetch 5.6 (5F64) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-ZYLR-Z9AD T
    Connecting to 198.104.140.209 port 21 (Mac OS X firewall is off) (TuesdayMay2120135/21/13 10:04 PM)
    Connected to 198.104.140.209 port 21 (TuesdayMay2120135/21/13 10:04 PM)
    220 Microsoft FTP Service
    USER villas
    331 Password required for villas.
    PASS
    230 User villas logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (198,104,140,209,9,251).
    Making data connection to 198.104.140.209 port 2555
    LIST
    125 Data connection already open; Transfer starting.
    226 Transfer complete.
    PWD
    257 "/" is current directory.
    Update check skipped at TuesdayMay2120135/21SundayMay2620135/26/13 9C0 (next check after SundayMay2620135/26/13 9C0)
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (198,104,140,209,10,39).
    Making data connection to 198.104.140.209 port 2599
    STOR 20958 Villa W
    550 20958 Villa W: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of 20958 Villa W, will retry (attempt #1)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (198,104,140,209,10,41).
    Making data connection to 198.104.140.209 port 2601
    STOR 20958 Villa W
    550 20958 Villa W: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of 20958 Villa W, will retry (attempt #2)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (198,104,140,209,10,42).
    Making data connection to 198.104.140.209 port 2602
    STOR 20958 Villa W
    550 20958 Villa W: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of 20958 Villa W, will retry (attempt #3)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (198,104,140,209,10,44).
    Making data connection to 198.104.140.209 port 2604
    STOR 20958 Villa W
    550 20958 Villa W: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    Fetch could not put “20958 Villa W” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: “20958 Villa W: Access is denied. ”)
    ABOR
    225 ABOR command successful.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221◇◇

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    The server is saying that you don't have permission to upload the file named "20958 Villa W". I would contact the server administrator and ask him or her to check the permission settings for your account.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Paul Member

    Hi,

    I am uploading to a server to which I have uploaded many files in the past. Today, trying to place a number of files on the server I receive an error messge: "If you entered a file name, ... check it is correct.
    Server responded:"D3S_3923.jpg:No such file or folder.

    No idea what is happening. I know the files are fine. Transcript below:

    Advice???

    Thank you

    Fetch 5.3.1 (5D226) PowerPC running on Mac OS X 10.5.8 (9L31a) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-S8U6-433H T
    Connecting to ftp.ngsimages.com port 21 (Mac OS X firewall is allowing connections) (3/13/14 1:23:09 PM)
    Connected to 206.136.32.90 port 21 (3/13/14 1:23:10 PM)
    220 NOTICE: This system is for authorized use only and is the property of the National Geographic Society. All activities and information utilized on this system may be monitored and recorded by authorized personnel. Anyone using this system expressly consents to such monitoring and agrees to use the system in accordance with Society policies. Any possible violations of Society policy or evidence of criminal activity will be reported to appropriate Society personnel and/or to proper authorities, as applicable.
    USER sutherland
    331 Password required for sutherland.
    PASS
    230 Login OK. Proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current folder.
    MACB ENABLE
    500 'MACB': command not understood.
    PWD
    257 "/" is current folder.
    TYPE A
    200 Type set to A.
    PORT 192,168,1,13,196,90
    200 Command okay.
    LIST -al
    150 Opening ASCII mode data connection for file list.
    ABOR
    425 Can't open data connection.
    500 'ÿôÿòABOR': command not understood.
    PASV
    227 Entering Passive Mode (206,136,32,90,7,117).
    Making data connection to 206.136.32.90 port 1909
    LIST -al
    150 Opening ASCII mode data connection for file list.
    drwxrw-rw- 1 user group 0 Apr 26 2010 RF
    drwxrw-rw- 1 user group 0 Mar 13 13:16 RM
    226 Transfer complete. 118 bytes transferred. 118 Bps.
    CWD RM
    250 Folder changed to "/RM".
    PWD
    257 "/RM" is current folder.
    PASV
    227 Entering Passive Mode (206,136,32,90,7,118).
    Making data connection to 206.136.32.90 port 1910
    LIST -al
    150 Opening ASCII mode data connection for file list.
    -rw-rw-rw- 1 user group 20321043 Nov 14 2013 CSD0554.nef
    drwxrw-rw- 1 user group 0 Mar 12 11:49 SutherlandSub54Sel'sNeedHR
    drwxrw-rw- 1 user group 0 Jan 19 16:41 Suth_Sub54_RM_LoRes
    226 Transfer complete. 227 bytes transferred. 227 Bps.
    CWD Suth_Sub54_RM_HiRes
    550 Suth_Sub54_RM_HiRes: No such file or folder.
    MKD Suth_Sub54_RM_HiRes
    257 "Suth_Sub54_RM_HiRes" folder created.
    CWD Suth_Sub54_RM_HiRes
    250 Folder changed to "/RM/Suth_Sub54_RM_HiRes".
    PWD
    257 "/RM/Suth_Sub54_RM_HiRes" is current folder.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (206,136,32,90,7,119).
    Making data connection to 206.136.32.90 port 1911
    STOR D3S1431.jpg
    550 D3S1431.jpg: No such file or folder.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    ABOR
    500 'ÿôÿòABOR': command not understood.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (206,136,32,90,7,120).
    Making data connection to 206.136.32.90 port 1912
    LIST -al
    150 Opening ASCII mode data connection for file list.
    226 Transfer complete. 0 bytes transferred. 0 Bps.
    CWD /RM
    250 Folder changed to "/RM".
    PWD
    257 "/RM" is current folder.
    PASV
    227 Entering Passive Mode (206,136,32,90,7,121).
    Making data connection to 206.136.32.90 port 1913
    LIST -al
    150 Opening ASCII mode data connection for file list.
    -rw-rw-rw- 1 user group 20321043 Nov 14 2013 CSD0554.nef
    drwxrw-rw- 1 user group 0 Mar 12 11:49 SutherlandSub54Sel'sNeedHR
    drwxrw-rw- 1 user group 0 Mar 13 13:24 Suth_Sub54_RM_HiRes
    drwxrw-rw- 1 user group 0 Jan 19 16:41 Suth_Sub54_RM_LoRes
    226 Transfer complete. 303 bytes transferred. 303 Bps.
    CWD Suth_Sub54_RM_HiRes
    250 Folder changed to "/RM/Suth_Sub54_RM_HiRes".
    PWD
    257 "/RM/Suth_Sub54_RM_HiRes" is current folder.
    PASV
    227 Entering Passive Mode (206,136,32,90,7,122).
    Making data connection to 206.136.32.90 port 1914
    LIST -al
    150 Opening ASCII mode data connection for file list.
    226 Transfer complete. 0 bytes transferred. 0 Bps.
    CWD /RM
    250 Folder changed to "/RM".
    RMD Suth_Sub54_RM_HiRes
    250 RMD command successful.
    Update check skipped at 03/13/2014 01:24 PM (next check after 03/14/2014 04:40 AM)
    PWD
    257 "/RM" is current folder.
    PWD
    257 "/RM" is current folder.
    PWD
    257 "/RM" is current folder.
    PWD
    257 "/RM" is current folder.
    PWD
    257 "/RM" is current folder.
    PWD
    257 "/RM" is current folder.

    Posted 8 months ago #

  • Jim Matthews Administrator

    That's very strange. Here's the relevant part of the transcript:

    STOR D3S1431.jpg
    550 D3S1431.jpg: No such file or folder.

    Fetch says "I want to upload a file called "D3S1431.jpg", and the server responds "there isn't a file or folder with that name", which doesn't make any sense -- of course there isn't a file with that name, you haven't uploaded it yet!

    Have you tried closing your connection, making a new connection, and trying again?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 months ago #

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