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Server File Error (4 posts)

  • Started 8 years ago by mgnmllr
  • Latest reply 8 years ago from Jim Matthews
  • mgnmllr Member

    I am unable to delete most files. I get the following error:

    "Server file error: (Document Name Here): Access is denied."

    I have never encountered this problem before and I'm at a loss for a solution. Any insight would be much appreciated.

    Posted 8 years ago #

  • Jim Matthews Administrator

    That message is coming from the server. It may mean that the server does not think you have permission to delete those files. If you post the complete transcript I'll look for other clues; otherwise I'd recommend asking the server administrator to look into the permissions for those files.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • mgnmllr Member

    Here is the transcript from Fetch:

    Fetch 4.0.3 System 0x1039 Serial FETCHFL001-1439-3JJ0 TR
    Connecting to stangellmandesign.com port 21 (1/6/06 12:51:04 PM)
    220 nethost Microsoft FTP Service (Version 4.0).
    USER sggd
    331 Password required for sggd.
    PASS
    230 User sggd logged in.
    SYST
    215 Windows_NT version 4.0
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is on
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (208,207,78,196,18,89).
    LIST
    125 Data connection already open; Transfer starting.
    -rwxrwxrwx 1 owner group 791812 Feb 27 2004 advertising.swf
    drwxrwxrwx 1 owner group 0 Mar 18 2004 bam
    drwxrwxrwx 1 owner group 0 May 4 2004 bamservices
    -rwxrwxrwx 1 owner group 982294 Feb 27 2004 branding.swf
    drwxrwxrwx 1 owner group 0 Oct 12 2005 bsw
    drwxrwxrwx 1 owner group 0 Jun 19 2005 bsw_old
    -rwxrwxrwx 1 owner group 10347 Oct 5 2005 contact.swf
    drwxrwxrwx 1 owner group 0 Apr 20 2005 dataverify
    -rwxrwxrwx 1 owner group 764 Feb 27 2004 design.html
    -rwxrwxrwx 1 owner group 151 Feb 27 2004 design.swf
    drwxrwxrwx 1 owner group 0 Jan 6 10:49 Edward_Jones
    -rwxrwxrwx 1 owner group 805111 Feb 27 2004 environmental.swf
    drwxrwxrwx 1 owner group 0 Mar 17 2004 Federal Reserve
    -rwxrwxrwx 1 owner group 1285 Feb 27 2004 home.html
    -rwxrwxrwx 1 owner group 110035 Feb 27 2004 home.swf
    -rwxrwxrwx 1 owner group 1071 Feb 27 2004 home_test.html
    -rwxrwxrwx 1 owner group 128286 Feb 27 2004 home_test.swf
    -rwxrwxrwx 1 owner group 246703 Feb 27 2004 identities.swf
    drwxrwxrwx 1 owner group 0 Feb 27 2004 images
    drwxrwxrwx 1 owner group 0 Feb 27 2004 images_bak
    -rwxrwxrwx 1 owner group 670 Feb 27 2004 index.html
    drwxrwxrwx 1 owner group 0 Sep 29 2004 Monsanto
    drwxrwxrwx 1 owner group 0 Apr 15 2004 mypages
    drwxrwxrwx 1 owner group 0 Feb 27 2004 new
    drwxrwxrwx 1 owner group 0 Mar 1 2004 Pasnik
    -rwxrwxrwx 1 owner group 7463 Feb 27 2004 portfolio.asp
    -rwxrwxrwx 1 owner group 1534721 Feb 27 2004 print.swf
    -rwxrwxrwx 1 owner group 7416 Feb 27 2004 profile.swf
    -rwxrwxrwx 1 owner group 1392173 Feb 27 2004 programs.swf
    drwxrwxrwx 1 owner group 0 Dec 8 2005 raulwalters
    -rwxrwxrwx 1 owner group 13921 Feb 27 2004 recognition.swf
    drwxrwxrwx 1 owner group 0 Feb 27 2004 wwwstat
    226 Transfer complete.
    CWD Edward_Jones
    250 CWD command successful.
    PWD
    257 "/Edward_Jones" is current directory.
    PASV
    227 Entering Passive Mode (208,207,78,196,18,90).
    LIST
    125 Data connection already open; Transfer starting.
    ---------- 1 owner group 467550 Jan 5 13:50 IP_11.pdf
    ---------- 1 owner group 466248 Jan 6 9:00 IP_12.pdf
    -rwxrwxrwx 1 owner group 466784 Jan 6 9:23 IP_13.pdf
    ---------- 1 owner group 262976 Jan 3 15:11 IP_4.pdf
    ---------- 1 owner group 323414 Jan 4 9:24 IP_6.pdf
    ---------- 1 owner group 383760 Jan 4 14:14 IP_7.pdf
    drwxrwxrwx 1 owner group 0 Nov 15 2005 MON_Ads_Turkey
    -rwxrwxrwx 1 owner group 99242 Jan 6 10:49 Stktbl_1.1.06_CAN.pdf
    -rwxrwxrwx 1 owner group 96192 Jan 6 10:49 Stktbl_1.1.06_UK.pdf
    -rwxrwxrwx 1 owner group 99385 Jan 6 10:49 StkTbl_1.1.06_USA.pdf
    ---------- 1 owner group 102373 Jan 5 10:46 StkTbl_1.1.06_USA_3.pdf
    ---------- 1 owner group 102373 Jan 5 11:31 StkTbl_1.1.06_USA_4.pdf
    ---------- 1 owner group 107832 Jan 6 8:58 StkTbl_1.1.06_USA_6.pdf
    226 Transfer complete.
    DELE StkTbl_1.1.06_USA_3.pdf
    550 StkTbl_1.1.06_USA_3.pdf: Access is denied.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/Edward_Jones" is current directory.
    PASV
    227 Entering Passive Mode (208,207,78,196,18,94).
    LIST
    125 Data connection already open; Transfer starting.
    ---------- 1 owner group 467550 Jan 5 13:50 IP_11.pdf
    ---------- 1 owner group 466248 Jan 6 9:00 IP_12.pdf
    -rwxrwxrwx 1 owner group 466784 Jan 6 9:23 IP_13.pdf
    ---------- 1 owner group 262976 Jan 3 15:11 IP_4.pdf
    ---------- 1 owner group 323414 Jan 4 9:24 IP_6.pdf
    ---------- 1 owner group 383760 Jan 4 14:14 IP_7.pdf
    drwxrwxrwx 1 owner group 0 Nov 15 2005 MON_Ads_Turkey
    -rwxrwxrwx 1 owner group 99242 Jan 6 10:49 Stktbl_1.1.06_CAN.pdf
    -rwxrwxrwx 1 owner group 96192 Jan 6 10:49 Stktbl_1.1.06_UK.pdf
    -rwxrwxrwx 1 owner group 99385 Jan 6 10:49 StkTbl_1.1.06_USA.pdf
    ---------- 1 owner group 102373 Jan 5 10:46 StkTbl_1.1.06_USA_3.pdf
    ---------- 1 owner group 102373 Jan 5 11:31 StkTbl_1.1.06_USA_4.pdf
    ---------- 1 owner group 107832 Jan 6 8:58 StkTbl_1.1.06_USA_6.pdf
    226 Transfer complete.

    I cannot delete the items with ---------- before 1 Owner....

    Thanks for any advice you can give.

    Posted 8 years ago #

  • Jim Matthews Administrator

    The "----------" indicates that you don't have any permissions for those files. You should ask the server administrator to correct the permissions.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

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