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server won't allow me to create a folder (5 posts)

  • Started 8 years ago by RubyZ
  • Latest reply 8 years ago from RubyZ
  • RubyZ Member

    I need to create a folder on a ftp server to drag my .eps files into. It won't let me create an empty folder, nor upload a folder from my desktop; however, it does let me upload the individual .eps files (yet they appear with wrong icons.)

    The message I get when I try creating a folder (fetch 5) is:

    Fetch could not create the folder ("my folder") b/c the server sent an unexpected response. Check the Fetch transcript window for more info. Server responded: "Create Directory Operation Failed."

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    After you try to create a new folder and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    (It is most likely a server problem, not a Fetch problem - you may want to contact the server maintainer and have them look into it.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • RubyZ Member

    Thanks for your reply. Here I've pasted the Fetch transcripts for you. Since my previous post, I've learned that I cannot create a folder on another server's site as well (but upload images) - hmn. It shouldn't matter, but my Fetch 5 was just downloaded as a free trial last week, just f.y.i.
    Here's the two transcripts, from both servers I tried, and thanks again:

    Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.2.8 (6R73) PowerPC English
    StuffIt Engine 0x700, StuffIt SDK Version StuffIt version 7.0
    Expires 01/26/2006 T
    Connecting to 70.88.177.41 port 21 (OS X firewall is off) (1/13/06 11:11:53 AM)
    Connected to 70.88.177.41 port 21 (1/13/06 11:11:53 AM)
    220 (vsFTPd 2.0.3)
    ADAT
    530 Please login with USER and PASS.
    AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
    530 Please login with USER and PASS.
    USER faceliftart2
    331 Please specify the password.
    PASS
    230 Login successful.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/home/faceliftart2"
    MACB ENABLE
    500 Unknown command.
    PWD
    257 "/home/faceliftart2"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (70,88,177,41,87,68)
    LIST
    150 Here comes the directory listing.
    -rw-r--r-- 1 932 500 20203991 Jan 11 00:21 5.zip
    drwxr-xr-x 2 932 500 4096 Jan 12 21:48 Adam Kaufman
    drwxr-xr-x 2 932 500 4096 Jan 08 21:03 AmyCordeira
    drwxr-xr-x 2 932 500 4096 Dec 25 06:23 B N Pratap
    drwxr-xr-x 2 932 500 4096 Dec 30 02:21 E-Web Solutions
    drwxr-xr-x 2 932 500 4096 Jan 10 07:09 Ian Piirtola
    drwxr-xr-x 2 932 500 4096 Dec 30 02:26 JBR Designs
    drwxr-xr-x 2 932 500 4096 Jan 07 16:58 JottStudios
    drwxr-xr-x 2 932 500 4096 Jan 04 01:54 JudyBednarek
    drwxr-xr-x 2 932 500 4096 Dec 29 22:35 Ken_Krueger**NEW**
    -rw-r--r-- 1 932 500 50984224 Dec 30 22:27 Lydia-Bisanti-12-30-05.zip
    drwxr-xr-x 2 932 500 4096 Dec 16 04:31 Mapsondesigns
    drwxr-xr-x 2 932 500 4096 Jan 13 04:09 Mike Modena
    drwxr-xr-x 2 932 500 4096 Jan 04 02:00 RX7
    drwxr-xr-x 2 932 500 4096 Jan 05 15:56 RebeccaYaffe
    drwxr-xr-x 2 932 500 4096 Dec 24 15:54 RetroWorx
    drwxr-xr-x 2 932 500 4096 Jan 04 05:06 RitterDesigns
    drwxr-xr-x 2 932 500 4096 Jan 12 21:31 SD Designs
    -rw-r--r-- 1 932 500 5852697 Dec 30 02:20 Snowboard Template Design .eps
    drwxr-xr-x 2 932 500 4096 Jan 03 06:05 WinstonThomas_BoardDesigns
    drwxr-xr-x 2 932 500 4096 Dec 30 01:44 awood_sandiegodreamweavers
    drwxr-xr-x 2 932 500 4096 Jan 04 18:42 bGreg
    drwxr-xr-x 2 932 500 4096 Jan 09 06:12 cerondesigns
    drwxr-xr-x 2 932 500 4096 Jan 12 20:14 creatively yours graphics
    -rw-r--r-- 1 932 500 0 Jan 12 21:10 doubleRstudios@yahoo.com.zip.bin
    drwxr-xr-x 2 932 500 4096 Dec 30 01:52 eberly_designs
    drwxr-xr-x 2 932 500 4096 Dec 30 02:20 evasdesign
    drwxr-xr-x 3 932 500 4096 Dec 18 09:59 refueldesign
    drwxr-xr-x 2 932 500 4096 Jan 09 07:16 suweet
    drwxr-xr-x 2 932 500 4096 Dec 30 02:32 tantric_flow_fayLisa
    drwxr-xr-x 2 932 500 4096 Jan 09 19:59 urbanpharm
    drwxr-xr-x 2 932 500 4096 Jan 12 14:21 www.TheAnimationEmpire.com
    226 Directory send OK.
    MKD bly
    550 Create directory operation failed.
    ftp_mkdir: -30000 (state == MAKING_DIR)

    Update check skipped at 01/13/2006 11:13 AM (next check after 01/18/2006 09:54 AM)
    Connecting to ftp.painetworks.com port 21 (OS X firewall is off) (1/13/06 11:13:28 AM)
    Connected to 66.163.135.226 port 21 (1/13/06 11:13:28 AM)
    220 Welcome to the Painet FTP service.
    ADAT
    530 Please login with USER and PASS.
    AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
    530 Please login with USER and PASS.
    USER anonymous
    331 Please specify the password.
    PASS
    230 Login successful. Have fun.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/"
    MACB ENABLE
    500 Unknown command.
    PWD
    257 "/"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (66,163,135,226,180,130)
    LIST
    150 Here comes the directory listing.
    drwxr-xr-x 2 601 600 4096 Jan 05 19:55 1-5-2006-3722
    drwxr-xr-x 2 601 600 4096 Dec 01 17:53 12-1-2005-3700
    drwxr-xr-x 2 601 600 4096 Dec 04 17:50 12-4-2005-3703
    drwxr-xr-x 2 601 600 4096 Dec 05 16:55 12-5-2005-3706
    drwxr-xr-x 2 601 600 4096 Dec 05 17:25 12-5-2005-3707
    drwxr-xr-x 2 601 600 4096 Dec 06 16:09 12-6-2005-3709
    drwxr-xr-x 2 601 600 4096 Dec 06 19:54 12-6-2005-3711
    drwxr-xr-x 2 601 600 4096 Dec 01 22:26 223187
    drwxr-xr-x 2 601 600 4096 Dec 05 16:37 230002
    drwxr-xr-x 2 601 600 4096 Dec 05 16:36 230020
    drwxr-xr-x 2 601 600 4096 Dec 12 18:33 247021
    drwxr-xr-x 2 601 600 4096 Dec 14 14:26 257994
    drwxr-xr-x 2 601 600 4096 Dec 16 23:17 265329
    drwxr-xr-x 2 601 600 4096 Dec 19 14:26 269841
    drwxr-xr-x 2 601 600 4096 Dec 29 21:59 289228
    drwxr-xr-x 2 601 600 4096 Jan 09 20:45 310522
    drwxr-xr-x 2 601 600 4096 Jan 10 20:50 312823
    drwxr-xr-x 2 601 600 4096 Aug 22 2003 LOGO_DONT_DELETE
    drwxr-xr-x 2 601 600 4096 Dec 12 14:54 hc1370
    drwxr-xr-x 2 601 600 4096 Jan 09 18:36 hi2735
    drwxr-xr-x 2 601 600 4096 Dec 12 14:58 hz0593
    drwxr-xr-x 2 601 600 4096 Jan 12 16:37 ib1610
    drwxr-xr-x 2 601 600 4096 Dec 19 16:35 ii0349
    drwxr-xr-x 2 601 600 4096 Jan 03 17:36 ii1035
    drwx-wx-wx 2 601 50 20480 Jan 13 14:21 incoming
    drwxr-xr-x 2 601 600 4096 Jan 12 19:50 ja4517
    drwxr-xr-x 2 601 600 4096 Dec 02 22:07 lego
    226 Directory send OK.
    QUIT
    221 Goodbye.
    CWD incoming
    250 Directory successfully changed.
    PWD
    257 "/incoming"
    PASV
    227 Entering Passive Mode (66,163,135,226,111,137)
    LIST
    150 Here comes the directory listing.
    226 Transfer done (but failed to open directory).
    CWD /
    250 Directory successfully changed.
    PWD
    257 "/"
    PASV
    227 Entering Passive Mode (66,163,135,226,129,53)
    LIST
    150 Here comes the directory listing.
    drwxr-xr-x 2 601 600 4096 Jan 05 19:55 1-5-2006-3722
    drwxr-xr-x 2 601 600 4096 Dec 01 17:53 12-1-2005-3700
    drwxr-xr-x 2 601 600 4096 Dec 04 17:50 12-4-2005-3703
    drwxr-xr-x 2 601 600 4096 Dec 05 16:55 12-5-2005-3706
    drwxr-xr-x 2 601 600 4096 Dec 05 17:25 12-5-2005-3707
    drwxr-xr-x 2 601 600 4096 Dec 06 16:09 12-6-2005-3709
    drwxr-xr-x 2 601 600 4096 Dec 06 19:54 12-6-2005-3711
    drwxr-xr-x 2 601 600 4096 Dec 01 22:26 223187
    drwxr-xr-x 2 601 600 4096 Dec 05 16:37 230002
    drwxr-xr-x 2 601 600 4096 Dec 05 16:36 230020
    drwxr-xr-x 2 601 600 4096 Dec 12 18:33 247021
    drwxr-xr-x 2 601 600 4096 Dec 14 14:26 257994
    drwxr-xr-x 2 601 600 4096 Dec 16 23:17 265329
    drwxr-xr-x 2 601 600 4096 Dec 19 14:26 269841
    drwxr-xr-x 2 601 600 4096 Dec 29 21:59 289228
    drwxr-xr-x 2 601 600 4096 Jan 09 20:45 310522
    drwxr-xr-x 2 601 600 4096 Jan 10 20:50 312823
    drwxr-xr-x 2 601 600 4096 Aug 22 2003 LOGO_DONT_DELETE
    drwxr-xr-x 2 601 600 4096 Dec 12 14:54 hc1370
    drwxr-xr-x 2 601 600 4096 Jan 09 18:36 hi2735
    drwxr-xr-x 2 601 600 4096 Dec 12 14:58 hz0593
    drwxr-xr-x 2 601 600 4096 Jan 12 16:37 ib1610
    drwxr-xr-x 2 601 600 4096 Dec 19 16:35 ii0349
    drwxr-xr-x 2 601 600 4096 Jan 03 17:36 ii1035
    drwx-wx-wx 2 601 50 20480 Jan 13 14:21 incoming
    drwxr-xr-x 2 601 600 4096 Jan 12 19:50 ja4517
    drwxr-xr-x 2 601 600 4096 Dec 02 22:07 lego
    226 Directory send OK.
    MKD bly
    550 Permission denied.
    ftp_mkdir: -30000 (state == MAKING_DIR)

    Originally posted by ScottMcGuire:

    Hi,

    After you try to create a new folder and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    (It is most likely a server problem, not a Fetch problem - you may want to contact the server maintainer and have them look into it.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for posting the transcripts. Odd as it may sound, it does look like it's server problems in both cases; both servers are telling Fetch that they cannot create a new folder (it could be that your accounts do not have permission to create new folders). You need to talk to the folks in charge of those servers, sorry.

    And no, the change to Fetch 5 shouldn't make a difference. You could try Fetch 4 and see - and if you can create folders with Fetch 4 on those servers, let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • RubyZ Member

    Thanks, Scott. I'll give it a go.

    Originally posted by ScottMcGuire:

    Hi,

    Thanks for posting the transcripts. Odd as it may sound, it does look like it's server problems in both cases; both servers are telling Fetch that they cannot create a new folder (it could be that your accounts do not have permission to create new folders). You need to talk to the folks in charge of those servers, sorry.

    And no, the change to Fetch 5 shouldn't make a difference. You could try Fetch 4 and see - and if you can create folders with Fetch 4 on those servers, let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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