Fetch Softworks

Settings cant be used because you have not the permission to store a file here (5 posts)

• Started 15 years ago by Kater
• Latest reply 15 years ago from Scott McGuire

• Kater Member

  Hello,
  starting Fetch 5.3 on 10.5.2 and trying to use shortcuts brings up this message:

  This settings cant be used because you have not the permission to store a file here.
  Try to change the permissions for the target-folder...

  What to do? it is since a new installation of Leopard.

  Thank you,
  K. Karl

  Posted 15 years ago #

• Kater Member

  Above experience exists with a simple user (for net-activities), an admin can work fine with the new installation. Perhaps it happened because of a move of shortcuts from previous systems?

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  This error indicates a problem with the Mac OS X keychain, which Fetch uses to securely store the passwords for your shortcuts and recent connections. Unfortunately, the upgrade to Leopard seems to cause keychain problems for some users, and the problems can affect Fetch.

  Doing the following steps should fix the problem:

  * Quit Fetch, if it's running.
  * Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
  * Go to the Keychain Access menu, and choose Preferences.
  * Click on the "First Aid" tab.
  * Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
  * Then go to the Keychain Access menu, and choose Keychain First Aid.
  * In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
  * Click the Repair radio button.
  * Click the Start button.
  * Once it's done, close the Keychain First Aid window.
  * Restart your Macintosh.

  Then try Fetch again.

  Let us know if these helps, or if you're still having problems.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Kater Member

  Thank you, Scott. for this clear description. I did it once (I think one entry was repaired, in the second run no repair), restarting Fetch there was none difference for me;

  in the second run of the procedure you wrote it looked similar, though after them Fetch now is running and shortcuts can be stored.

  Now I have the possibility to say, fetch is a fantastic application, I know it since nearly 20 years (? (with the plain dog). There were fellows at the university they come to ower office just to download some (large) files on a mac, ths was the rarely one use for mac by Windows-lovers.

  Meantime I checked some free tools, and after them now I am really glad to have a license for Fetch.

  Have you and your fellows fun and luck whereever you go,
  Karl Pfeiffer, Linz/Danube, Austria.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Karl,

  You're welcome, and I'm glad this did fix the problem after a couple of tries. If you run into the problem again, let us know.

  And thank you for the kind words! It hasn't been quite 20 years since the first public version of Fetch, but almost. And we are continuing to work on Fetch and teach the dog new tricks.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #