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Shortcut import failed (11 posts)

  • Started 7 years ago by Laird
  • Latest reply 7 years ago from Scott McGuire
  • Laird Member

    When I launched the new version for the first time, it didn't ask me about importing my existing shortcuts. How do I go about importing them now? I know the format changed, so I can't just open the old shortcuts file...

    Thanks!

    Posted 7 years ago #

  • klaus Member

    I have the same problem. If I try to manually open the old (version 5.0.5) shortcut file in version 5.1, I get a Mac OS Error -50. Does anyone have any ideas?

    Posted 7 years ago #

  • Jim Matthews Administrator

    Could you email your "Fetch Shortcuts" file to bugs at fetchsoftworks dot com? We'll figure out why your shortcuts aren't being imported.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • char_skd1 Member

    This is happening also to me, hope this can be a quick fix, got a ton of FTP to re-enter.

    The other thing I wish that can be fixed is the ability to place the shortcuts in the order I want, it is just easier to organize in order of use.

    Thanks

    Posted 7 years ago #

  • Jim Matthews Administrator

    char_skd1: Please email your Fetch Shortcuts file to bugs at fetchsoftworks dot com. We'll take a look.

    Also, it'd be helpful to know what version of Fetch you were running before 5.1 (e.g. did you try a beta release of 5.1?).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • Laird Member

    Sent my shortcuts file to you a little bit ago...

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi all,

    Please do send your "Fetch Shortcuts" files to us as Jim asks (and let us know which version of Fetch you were using previously). The Fetch Shortcuts file can be found in the Preferences folder inside the Library folder of your Home folder.

    While we look into the problem, you can re-download Fetch 5.0.5 from http://www.fetchsoftworks.com/downloads.html, and use it in the meantime - your shortcuts should re-appear when you run Fetch 5.0.5.

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 06-20-2006).]

    Posted 7 years ago #

  • char_skd1 Member

    Jim, how can I send you my shortcuts?

    I downloaded it from your website, it is version 5.1

    Hope this helps

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi char_skd1,

    To find your Fetch Shortcuts file,

    * Choose "Home" from the "Go" menu in the Finder
    * Open the Library folder
    * Open the Preferences folder
    * Find the file named "Fetch Shortcuts"

    Then please email that file, along with a short description of your problem, to:

    bugs at fetchsoftworks dot com

    Thanks!

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • char_skd1 Member

    I have the file heading your way.

    Thanks

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi char_skd1,

    Thanks, we'll take a look at it.

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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