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Shortened Directory Names (8 posts)

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  • Started 12 years ago by LucilleDesign
  • Latest reply 12 years ago from LucilleDesign
  • LucilleDesign Member

    I have just gotten a new server for my site, and i am having problems with backing out of directories.

    First, i need to put all data in a directory called "htmldocs" but once i am in the directory, the path shows "ldocs" so i cant back out into the cgibin and such.

    Second, if i go into ANY sub directory on the server, all is well, unless i try to back out.. If i am ONE directory down, the message is "NO SUCH DIRECTORY OR FILE EXISTS." Since there really is NO "ldocs" directory.

    And if i am TWO or more directories deep then the message is....
    "The Server does not believe you have permission to take that action."

    The new tech support folks are obviously PC based, and so, their answer is "Call Fetch it must be their problem."

    Can you help me?
    Bb

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after you get the error? Choose "Fetch Transcript" from the Window menu to reveal the window. Hopefully the information there will let me figure out what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • LucilleDesign Member

    Here is the first level directory scenario... changing name from "htmldocs" to "ldocs"

    Connecting to users.megapathdsl.net port 21 (9/25/02 10:50:01 AM)
    220 www3.megapath.net FTP server (Version wu-2.6.1(1) Thu Nov 29 10:27:16 PST 2001) ready.
    ADAT
    530 Please login with USER and PASS.
    USER lucille
    331 Password required for lucille.
    PASS
    230 User lucille logged in.
    SYST
    215 UNIX Type: L8 Version: BSD-199506
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PORT 192,168,1,101,131,199
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 12
    drwxr-xr-x 2 lucille users 4096 Sep 19 17:33 cgi-bin
    drwxr-xr-x 13 lucille users 4096 Sep 24 17:02 htmldocs
    drwxr-xr-x 2 lucille users 4096 Sep 19 17:33 logs
    226 Transfer complete.
    CWD htmldocs
    250 CWD command successful.
    PWD
    257 "ldocs" is current directory.
    PORT 192,168,1,101,101,85
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 268
    -rw-r--r-- 1 lucille users 11972 Sep 24 16:14 about.htm
    drwxr-xr-x 10 lucille users 4096 Sep 24 16:22 animations
    -rw-r--r-- 1 lucille users 8324 Sep 24 16:14 animations.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:34 binarygirl
    -rw-r--r-- 1 lucille users 11702 Sep 24 16:14 binarygirl.htm
    -rw-r--r-- 1 lucille users 5196 Sep 24 16:14 confirm.htm
    -rw-r--r-- 1 lucille users 12014 Sep 24 16:14 contact.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:38 dtp
    -rw-r--r-- 1 lucille users 8548 Sep 24 16:14 fee.htm
    -rw-r--r-- 1 lucille users 1004 Sep 24 16:14 form.fmt
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:40 games
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:42 graphic
    -rw-r--r-- 1 lucille users 10159 Sep 24 16:14 graphic.htm
    -rw-r--r-- 1 lucille users 9050 Sep 24 16:14 home.htm
    drwxr-xr-x 2 lucille users 8192 Sep 24 16:30 images
    -rw-r--r-- 1 lucille users 660 Sep 24 16:14 index.htm
    -rw-r--r-- 1 lucille users 3441 Sep 24 16:14 inquiry.htm
    -rw-r--r-- 1 lucille users 10615 Sep 24 16:14 links.htm
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:42 logos
    -rw-r--r-- 1 lucille users 7656 Sep 24 16:14 lucille.htm
    -rw-r--r-- 1 lucille users 5164 Sep 24 16:14 mailist.htm
    -rw-r--r-- 1 lucille users 8104 Sep 24 16:14 multimedia.htm
    drwxr-xr-x 5 lucille users 4096 Sep 24 17:01 mypoints
    -rw-r--r-- 1 lucille users 18118 Sep 24 16:14 penny.htm
    -rw-r--r-- 1 lucille users 8175 Sep 24 16:14 portfolio.htm
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:43 reviews
    -rw-r--r-- 1 lucille users 3799 Sep 24 16:14 site.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:44 sites
    drwxr-xr-x 8 lucille users 8192 Sep 24 16:59 starluck
    -rw-r--r-- 1 lucille users 7820 Sep 24 16:14 templates.htm
    -rw-r--r-- 1 lucille users 10665 Sep 24 16:14 testlinks.htm
    -rw-r--r-- 1 lucille users 6351 Sep 24 16:14 webgraphics.htm
    -rw-r--r-- 1 lucille users 16246 Sep 24 16:14 website.htm
    226 Transfer complete.
    CWD sites
    250 CWD command successful.
    PWD
    257 "ldocs/sites" is current directory.
    PORT 192,168,1,101,101,100
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 52
    -rw-r--r-- 1 lucille users 7798 Sep 24 16:44 hostel.htm
    -rw-r--r-- 1 lucille users 7965 Sep 24 16:44 logos.htm
    -rw-r--r-- 1 lucille users 8605 Sep 24 16:44 odn.htm
    -rw-r--r-- 1 lucille users 9986 Sep 24 16:44 sfha.htm
    -rw-r--r-- 1 lucille users 8651 Sep 24 16:44 wwtmc.htm
    226 Transfer complete.
    CWD /ldocs
    550 /ldocs: No such file or directory.
    ftp_cwd: -30006 (state == CHANGING_DIR)
    PWD
    257 "ldocs/sites" is current directory.

    Posted 12 years ago #

  • LucilleDesign Member

    Here is the second scenario where i suppposedly do not have PERMISSION.
    this is TWO levels deep. I am beginning to think that ALL have to do with the changing name to "ldocs"

    Connecting to users.megapathdsl.net port 21 (9/25/02 10:54:19 AM)
    220 www3.megapath.net FTP server (Version wu-2.6.1(1) Thu Nov 29 10:27:16 PST 2001) ready.
    ADAT
    530 Please login with USER and PASS.
    USER lucille
    331 Password required for lucille.
    PASS
    230 User lucille logged in.
    SYST
    215 UNIX Type: L8 Version: BSD-199506
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PORT 192,168,1,101,214,113
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 12
    drwxr-xr-x 2 lucille users 4096 Sep 19 17:33 cgi-bin
    drwxr-xr-x 13 lucille users 4096 Sep 24 17:02 htmldocs
    drwxr-xr-x 2 lucille users 4096 Sep 19 17:33 logs
    226 Transfer complete.
    CWD htmldocs
    250 CWD command successful.
    PWD
    257 "ldocs" is current directory.
    PORT 192,168,1,101,57,71
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 268
    -rw-r--r-- 1 lucille users 11972 Sep 24 16:14 about.htm
    drwxr-xr-x 10 lucille users 4096 Sep 24 16:22 animations
    -rw-r--r-- 1 lucille users 8324 Sep 24 16:14 animations.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:34 binarygirl
    -rw-r--r-- 1 lucille users 11702 Sep 24 16:14 binarygirl.htm
    -rw-r--r-- 1 lucille users 5196 Sep 24 16:14 confirm.htm
    -rw-r--r-- 1 lucille users 12014 Sep 24 16:14 contact.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:38 dtp
    -rw-r--r-- 1 lucille users 8548 Sep 24 16:14 fee.htm
    -rw-r--r-- 1 lucille users 1004 Sep 24 16:14 form.fmt
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:40 games
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:42 graphic
    -rw-r--r-- 1 lucille users 10159 Sep 24 16:14 graphic.htm
    -rw-r--r-- 1 lucille users 9050 Sep 24 16:14 home.htm
    drwxr-xr-x 2 lucille users 8192 Sep 24 16:30 images
    -rw-r--r-- 1 lucille users 660 Sep 24 16:14 index.htm
    -rw-r--r-- 1 lucille users 3441 Sep 24 16:14 inquiry.htm
    -rw-r--r-- 1 lucille users 10615 Sep 24 16:14 links.htm
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:42 logos
    -rw-r--r-- 1 lucille users 7656 Sep 24 16:14 lucille.htm
    -rw-r--r-- 1 lucille users 5164 Sep 24 16:14 mailist.htm
    -rw-r--r-- 1 lucille users 8104 Sep 24 16:14 multimedia.htm
    drwxr-xr-x 5 lucille users 4096 Sep 24 17:01 mypoints
    -rw-r--r-- 1 lucille users 18118 Sep 24 16:14 penny.htm
    -rw-r--r-- 1 lucille users 8175 Sep 24 16:14 portfolio.htm
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:43 reviews
    -rw-r--r-- 1 lucille users 3799 Sep 24 16:14 site.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:44 sites
    drwxr-xr-x 8 lucille users 8192 Sep 24 16:59 starluck
    -rw-r--r-- 1 lucille users 7820 Sep 24 16:14 templates.htm
    -rw-r--r-- 1 lucille users 10665 Sep 24 16:14 testlinks.htm
    -rw-r--r-- 1 lucille users 6351 Sep 24 16:14 webgraphics.htm
    -rw-r--r-- 1 lucille users 16246 Sep 24 16:14 website.htm
    226 Transfer complete.
    CWD animations
    250 CWD command successful.
    PWD
    257 "ldocs/animations" is current directory.
    PORT 192,168,1,101,46,58
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 60
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:19 adamphoto
    -rw-r--r-- 1 lucille users 4759 Sep 24 16:19 anime1.htm
    -rw-r--r-- 1 lucille users 3547 Sep 24 16:19 anime2.htm
    -rw-r--r-- 1 lucille users 2976 Sep 24 16:19 anime3.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:21 banners
    -rw-r--r-- 1 lucille users 1291 Sep 24 16:19 dtpbanners.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:23 ebcpa
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:23 etc
    -rw-r--r-- 1 lucille users 4255 Sep 24 16:19 index.htm
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:24 livinglogos
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:25 margieadam
    drwxr-xr-x 2 lucille users 4096 Sep 24 16:25 michfest
    drwxr-xr-x 3 lucille users 4096 Sep 24 16:25 nobullsongs
    226 Transfer complete.
    CWD banners
    250 CWD command successful.
    PWD
    257 "ldocs/animations/banners" is current directory.
    PORT 192,168,1,101,55,192
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 68
    -rw-r--r-- 1 lucille users 5207 Sep 24 16:21 ani_qspace.gif
    -rw-r--r-- 1 lucille users 9259 Sep 24 16:21 anim4_watch.gif
    -rw-r--r-- 1 lucille users 9763 Sep 24 16:21 anim_eyes.gif
    -rw-r--r-- 1 lucille users 9579 Sep 24 16:21 anima_progressive.gif
    -rw-r--r-- 1 lucille users 8970 Sep 24 16:21 safe.gif
    -rw-r--r-- 1 lucille users 8990 Sep 24 16:21 target.gif
    226 Transfer complete.
    CWD /ldocs/animations
    550 Permission denied on server. You are restricted to your account.
    ftp_cwd: -30008 (state == CHANGING_DIR)

    Posted 12 years ago #

  • Jim Matthews Administrator

    The server is incorrectly reporting the name of the htmldocs directory as "ldocs". One possible workaround is to type cmd-up-arrow to go up a directory level. You might also report this problem to the server administrator.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • LucilleDesign Member

    I feel like i am caught in the hell between a rock and a hard place...
    I want to be able to continue to use FETCH, i love it.. but...
    here is the response i got from my new server...

    >Response (Heath C.) - 09/26/2002 01:01 PM
    >It is possible that there is some setting in there that is trying to
    >go to the "ldocs" directory, but I couldn't tell you the first place
    >to look. Your userspace works fine, and we have many users that use
    >fetch, so there is no compatibility issues there. I would recommend
    >completely removing fetch from your system and installing a new
    >version of fetch. If that doesn't work, try another ftp program.
    >
    >Heath Couchman
    >Megapath Support
    >

    and i tried this on another computer in my office that has Version#3.0.3 and the version i have on my computer is 4.0.2 and IDENTICAL problems happen on each system.. therefore a REINSTALL would not work per their suggestion....
    HELP!!!!

    IS there any possibility that i could hook you up to talk with them, to help me the one trapped in the middle...????

    Bb

    Posted 12 years ago #

  • Jim Matthews Administrator

    Sure, I'd be happy to communicate with them -- just send their email address to support@fetchsoftworks.com, along with a copy of the transcript.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • LucilleDesign Member

    Jim
    As it turns out... yesterday they contacted me, after my final plea to not be stuck in the middle, yesterday, a Mac person there was able to duplicate the issue. Whopee.
    I am not sure what or how they resolved it, but i now have a mirrored site in a htdocs directory, and no longer have problems backing out of anything.

    Thanks for hangin in with me, clearly it did turn out to be a server issue.
    Bb

    Posted 12 years ago #

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