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Since the update to 5.7.3, edits in place are failing (4 posts)

  • Started 2 years ago by David Spencer
  • Latest reply 2 years ago from Jim Matthews
  • David Spencer Member

    Since I updated to Fetch 5.7.3, I've been unable to use the "Edit" button to update files on my remote server. (That server is running Linux - CentOS 5 to be specific.) Prior to the update, this was not a problem.

    When I edit my document and then press "Save," I get errors like this:

    Fetch could not put "myfile.txt" because the FTP server encountered an error accessing a file or folder.

    If you entered a filename, folder name, or URL, check that it is correct.
    Server responded: "myfile.txt": Permission denied"

    From the Fetch transscript, we see:

    257 "/home/spencer" is the current directory
    PASV
    227 Entering Passive Mode (xxx.xxx.xxx.xxx,223,188).
    Making data connection to xxx.xxx.xxx.xxx port 57276
    STOR myfile.txt
    550 myfile.txt: Permission denied
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of myfile.txt, will retry (attempt #3)

    Any ideas?

    Posted 2 years ago #

  • Jim Matthews Administrator

    The server is not letting Fetch upload a new version of "myfile.txt". Is it possible that the permissions for myfile.txt are incorrect? Do you get an error if you manually try to upload a new copy of myfile.txt?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • David Spencer Member

    Not as simple as that. I can upload a replacement copy just fine. It's not a permission issue with that file. If you wish, I can get you access to that server for your own testing.

    Edited 2 years ago #

  • Jim Matthews Administrator

    I'd be happy to try to test things on your server. You can email the login information to bugs@fetchsoftworks.com .

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

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