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Slow Download (2 posts)

  • Started 7 years ago by bradsams
  • Latest reply 7 years ago from Scott McGuire
  • bradsams Member

    I have a 3 meg dsl line. When I download a file on my pc via WS-FTP pro it downloads very fast (900-950 kbps). In fetch it will only download at like 65-75 kbps. Is this the limits of Fetch or is there a setting?

    Thanks

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Fetch reports download speeds in kilobytes per second (KB/s), not kilobits per second (kb/s). So if WS_FTP Pro is reporting speeds in kbps, you need to multiple the speed you see in Fetch by 8 to get something you can compare.

    Nevertheless, that would mean that you are seeing Fetch downloading the file at 520-600 kpbs.

    If you are downloading a single file, Fetch should be able to transfer the file as fast as WS_FTP Pro.

    If you are downloading multiple files at once, WS_FTP may be able to transfer files at a what is appearntly a faster rate, because it may be downloading two or more files at the same time.

    Also, comparisons are only meaningful if you are downloading the same file from the same server. Otherwise, downloading a file from one server on your PC, and a different file from a different server on your Mac, may well result in files transferring at different speeds.

    But if you're seeing the same file from the same server being slower on the Mac with Fetch than on the PC, please send us a transcript, and we'll take a look and see if we can tell why Fetch might be transferring files slower.

    To send us a transcript, do the following: after you've downloaded a file, choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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