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Slow to upload, but fine w download (16 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by sinaed
  • Latest reply 10 years ago from Salavdor
  • sinaed Member

    I am a graphic designer needing to upload large files. I can download from various FTP sites just fine, Fetch and my cable modem work speedily. When I try to upload (to three different FTP sites), it is slow as molasses, really, can take 24 hours to upload a four page newsletter, for example! It must be something in the settings, but I can't figure out what. I might add that I am on OS X.3.4 and running the latest Fetch version.

    Posted 10 years ago #

  • Jim Matthews Administrator

    What sort of byte/second numbers do you see on your uploads?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • sinaed Member

    Hi Jim, Thanks for responding. I'm not sure where to find that byte/second information? It isn't in my upload screen.
    Sinaed

    Posted 10 years ago #

  • Jim Matthews Administrator

    During an upload the right side of the transfer window should show status information under three headings, Status, File, and Transfer. The bytes/s number is under Transfer. If you don't see that information the status pane may be hidden; to reveal it click the downward-facing triangle near the bottom right corner of the window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • sinaed Member

    Hi Jim, No scream deadlines at the moment but I should still solve this problem. I went to the transfer window and this is what I got:
    FILE
    Links.stix
    Binary Data
    2,088,208

    TRANSFER
    524,288 bytes
    4,064 bytes/s

    What do you think

    Posted 10 years ago #

  • Jim Matthews Administrator

    That's very slow for a cable modem connection. You might contact your cable company to let them know; it may be a problem with your cable modem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • sinaed Member

    But the strange thing is that I can pull things down at a very satisfactory speed, and can upload quickly to any FTP site from my older computer (G3) on the same network/cable with an older version of Fetch. And it isn't just uploading to one FTP site that I experience this issue, I have been trying to send files to different printers over the past few months, and back and forth with my client. Which makes me think I have something wrong in the settings? I have been resorting to sending files on a CD with a courier. Would it help to re-install Fetch? Has anyone else had this problem? Thank you!

    Posted 10 years ago #

  • Jim Matthews Administrator

    I doubt it's a Fetch setting. You could try uploading with a different FTP client to see if that makes any difference, but my guess is that it won't. The strange thing is that you get better speeds from a different computer on the same network. Have you tried connecting your main computer directly to the cable modem (not through a router)?

    Thanks,

    Jim Matthews
    Fetch Softworks

    [This message has been edited by JimMatthews (edited 06-16-2004).]

    Posted 10 years ago #

  • JWB Member

    Standard practice for cable companies is too throttle upload bandwidth in favor of provicing more download bandwidth. I run into this fairly frequently.

    For example, I can download at 3MB, but I only get 384K or 256K on uploads I have no doubt this is what you see. You can buy more upload bandwidth, but you may need to pay for a business account for this.

    Posted 10 years ago #

  • sinaed Member

    Thanks, both of you. I'll investigate the router idea and see if I have to upgrade the account. That actually makes quite a bit of sense. I'll let you know how I solved it.

    Posted 10 years ago #

  • ellista Member

    This is not a problem with your router or your cable company.
    It is a problem with fetch itself.
    I know several people who are having the EXACT same problem as you.
    Try another FTP program, or/also mess with the settings in FETCH (Pasv, SSL, etc.)
    It must have something to do with this new version of fetch. Could be your connecting to a PC Server, and maybe there is some sort of discrepancy.

    ELLIS

    Posted 10 years ago #

  • ellista Member

    http://www.dslreports.com/forum/remark,1092868;root=earthlink;mode=flat

    check out this forum.
    this guy had the same problem and it was fixed by updating the firmware on his router.

    Posted 10 years ago #

  • guest Registered Member

    I've got a similar problem - running OSX.2.8 on a wireless dsl network with a PC as the main server. Uploading used to work fine when we borrowed our neighbor's wireless cable, but for some reason I'm getting upload speeds that drop really low. 189 bytes/s. Also, every time I click on the desktop and then back onto the Fetch winddow the displayed speeds drop further. If I don't do this clicking, the "time left" and transfer speed don't change.

    Posted 10 years ago #

  • Jim Matthews Administrator

    That sounds like a stalled transfer (another way to tell is if the number of bytes transfered doesn't increase). Is the number of bytes transfered close to the size of the file?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Salavdor Member

    Hi sinaed,
    My name is Salvador and I am experiencing the exact same problem you experienced regarding "extremely" slow uploading with Fetch. I also am a graphic designer using OSX and need to stop using couriers! Has your problem been solved and if so can you help me?

    salvadordesign@dsl.pipex.com

    Originally posted by sinaed:

    I am a graphic designer needing to upload large files. I can download from various FTP sites just fine, Fetch and my cable modem work speedily. When I try to upload (to three different FTP sites), it is slow as molasses, really, can take 24 hours to upload a four page newsletter, for example! It must be something in the settings, but I can't figure out what. I might add that I am on OS X.3.4 and running the latest Fetch version.

    Posted 10 years ago #

  • Salavdor Member

    Hi sinaed,
    My name is Salvador and I am experiencing the exact same problem you experienced regarding "extremely" slow uploading with Fetch. I also am a graphic designer using OSX and need to stop using couriers! Has your problem been solved and if so can you help me?

    Originally posted by sinaed:

    I am a graphic designer needing to upload large files. I can download from various FTP sites just fine, Fetch and my cable modem work speedily. When I try to upload (to three different FTP sites), it is slow as molasses, really, can take 24 hours to upload a four page newsletter, for example! It must be something in the settings, but I can't figure out what. I might add that I am on OS X.3.4 and running the latest Fetch version.

    Posted 10 years ago #

Topic closed

This topic has been closed.