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sometimes it connects, sometimes it doesnt (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by mabuffaloe
  • Latest reply 9 years ago from Jim Matthews
  • mabuffaloe Member

    hello can anyone explain this: fetch connects to most ftp servers but for one it gives the error "cant open data connection" but other users are able to log into this particular server. Any ideas?

    Posted 9 years ago #

  • Jim Matthews Administrator

    The server may be behind a firewall, and require that FTP clients contacting it use active (as opposed to passive) mode. To do that in Fetch choose "Preferences..." from the Customize menu, click on the Firewall tab, and uncheck the "Use passive mode transfers (PASV)" checkbox.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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