Fetch Softworks

SSL Error - -9844 (3 posts)

• Started 16 years ago by shansmire
• Latest reply 16 years ago from shansmire

• shansmire Member

  On June 6, 2007, a user reported getting this error.

  He sent in a bug report according to the last entry for this topic and there is no report of finding what the solution.

  I am getting this error number "-9844" and the following statement.

  SSL enabled and waiting for negotiation

  Can anyone help?

  I am trying to log onto an FTP site using FTP with TLS/SSL.

  It worked about two weeks ago.

  Two things have changed since the last time I accessed this server.

  1. System is connected to different network (I am using a laptop)

  2. I upgrade to OS X 10.5

  Thanks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  We are still trying to track down the cause of this error, which happens very rarely. If you could provide us with some more information, that would be helpful.

  To begin with, we'd like to see a transcript of your attempt to connect.

  After you try to connect and you get the error message, please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• shansmire Member

  OK here is the requested transcript:

  Fetch 5.2.1 (5C263) PowerPC running on Mac OS X 10.5 (9A581) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCHEX001-GZSQ-EKBL T
  Connecting to sftp.americaneagle.com port 21 (Mac OS X firewall is off) (11/9/07 12:19:11 PM)
  Update check started at 11/09/2007 12:20 PM
  Update check skipped at 11/09/2007 12:21 PM (next check after 11/10/2007 03:49 AM)
  Connecting to sftp.americaneagle.com port 21 (Mac OS X firewall is off) (11/9/07 12:22:26 PM)
  Connected to 68.252.159.2 port 21 (11/9/07 12:22:36 PM)
  220-sftp.americaneagle.com X2 WS_FTP Server 5.0.4 (1458127002)
  220-THIS FTP IS ONLY FOR AUTHORIZED USE
  220 sftp.americaneagle.com X2 WS_FTP Server 5.0.4 (1458127002)
  AUTH TLS
  234 SSL enabled and waiting for negotiation

  Let me know if you need anything else.

  Steve

  Originally posted by ScottMcGuire:

  Hi,

  We are still trying to track down the cause of this error, which happens very rarely. If you could provide us with some more information, that would be helpful.

  To begin with, we'd like to see a transcript of your attempt to connect.

  After you try to connect and you get the error message, please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #