Fetch Softworks

Stalled uploads???? (7 posts)

• Started 16 years ago by hollaender
• Latest reply 16 years ago from Scott McGuire

• hollaender Member

  Hi,

  I just purchased Fetch and getting more and more dissapointed...

  I also have problems with uploading larger files an stalled uploads. my firewall is off and I am on Macosx 10.4.10.

  the filesize is 17.3 MB and the upload gets stalled after 2,5 MB...

  here is my fetch transcript:

  Fetch 5.3 (5D161) Intel running on Mac OS X 10.4.10 (8R2232) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-V69M-DDK5 T
  Connecting to stefanjoachimmueller.de port 21 (Mac OS X firewall is off) (15.11.2007 1:06:36 Uhr)
  Connected to 82.165.92.156 port 21 (15.11.2007 1:06:36 Uhr)
  220 FTP Server ready.
  USER u40349938
  331 Password required for u40349938
  PASS
  230 User u40349938 logged in
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is the current directory
  MACB ENABLE
  500 MACB not understood
  CWD mp3_music/technoid/
  250 CWD command successful
  PWD
  257 "/mp3_music/technoid" is the current directory
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (82,165,92,156,234,118).
  Making data connection to 82.165.92.156 port 60022
  LIST -al
  150 Opening ASCII mode data connection for file list
  drwxr-xr-x 2 u40349938 ftpusers 4096 Nov 15 00:44 .
  drwxr-xr-x 3 u40349938 ftpusers 4096 Nov 15 00:28 ..
  -rw-r--r-- 1 u40349938 ftpusers 22407921 Nov 15 00:35 Beta Music 2003.mp3
  -rw-r--r-- 1 u40349938 ftpusers 3305472 Nov 15 00:45 Dubby Tuesday 320.mp3
  -rw-r--r-- 1 u40349938 ftpusers 5111808 Nov 15 00:45 calling amsterdam 320.mp3
  -rw-r--r-- 1 u40349938 ftpusers 2572288 Nov 15 01:02 one on one 320.mp3
  226 Transfer complete
  TYPE I
  200 Type set to I
  PASV
  227 Entering Passive Mode (82,165,92,156,205,67).
  Making data connection to 82.165.92.156 port 52547
  STOR one on one 320.mp3
  150 Opening BINARY mode data connection for one on one 320.mp3
  Update check skipped at 15.11.2007 01:08 (next check after 15.11.2007 16:29)

  Any help appreciated...

  kind regards,

  stefan

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Stefan,

  We're sorry you're having trouble with Fetch.

  What happens if you try to upload another file to that site? It doesn't need to be huge like the file you're having a problem with, but it should be moderately-sized, at least several hundred KB.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• hollaender Member

  the first file in that directory I uploaded to was even bigger (21 MB) and was first stalled, then the upload was fine. the following uploads of file sizes from 10 to 17 MB were all stalled. I then uploaded smaller files (2 Mb to 7MB) and sometimes they were stalled others went fine...

  Normal HTML files made no problem at all...

  Also the upload speed is very slow (starts at 100kB then slows down to 30kB)...

  any help appreciated, caus I need to upload my music production within the next weeks..

  cheers,

  stefan

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Stefan,

  Upload speeds on home connections are often very slow, usually much slower than download speeds; most Internet connections are designed to work that way, since most users download more than upload. Uploads of 100 KB/s would actually be fairly quick on most connections. I am not sure why it gets slower as time goes on.

  How is your Macintosh connected to the Internet?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• sampler Member

  I don't think this problem is universal. Today in OS X 10.4.11 on a PB G4 I uploaded a 44 MB pdf file via SFTP to a Unix server in 12 minutes, with upload speeds around 58kb/s all the way, no stalls. When I downloaded the file, the speeds were about 550kb/s, a good illustration of Scott's point on the difference in upload and download speeds. This was on an Airport wireless network to an old Earthlink cable modem.

  [This message has been edited by sampler (edited 11-16-2007).]

  Posted 16 years ago #

• hollaender Member

  hi again,

  i solved the problem and have to appologize, the stalled uploads were due to full disk space on my provider server. I had not noticed that I had so small space...

  sorry for that,

  stefan

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Stefan,

  No apologies necessary - in fact, I should have suggested that you check on your space usage earlier, so my apologies to you.

  Anyway, we're glad to hear your problems are fixed.

  Please let us know if we can be of further assistance.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #