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Stuck on "putting file". (10 posts)

  • Started 4 years ago by Roxie
  • Latest reply 3 years ago from Eric
  • Roxie Member

    For two days now when I'm trying to upload to my site Fetch gets stuck on "putting file". I don't believe there is anything wrong with my router/internet connection because I have been able to do everything else with no problems. I'm at a loss of what to do next?

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Roxie,

    We'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading a file.
    * After Fetch has been stalled for about 30 seconds, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and if we can figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Edited 4 years ago #

  • Roxie Member

    Fetch 5.5.2 (5E703) Intel running on Mac OS X 10.5.8 (9L30) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 9/30/09 T
    Connecting to ftp.sayhedgehog.com port 21 (Mac OS X firewall is limiting connections to specific applications) (10/26/09 5:16 PM)
    Connected to 74.54.176.98 port 21 (10/26/09 5:16 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    --------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 3 of 50 allowed.
    --------- Welcome to Pure-FTPd [TLS] ----------
    You are user number 3 of 50 allowed.
    220-Local time is now 17:16. Server port: 21.
    --------- Welcome to Pure-FTPd [TLS] ----------
    You are user number 3 of 50 allowed.
    Local time is now 17:16. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER sayhedge
    331 User sayhedge OK. Password required
    PASS
    230-User sayhedge has group access to: sayhedge
    User sayhedge has group access to: sayhedge
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (74,54,176,98,189,211)
    Making data connection to 74.54.176.98 port 48595
    LIST -al
    150 Accepted data connection
    drwx--x--x 25 sayhedge sayhedge 4096 Oct 26 17:11 .
    drwx--x--x 25 sayhedge sayhedge 4096 Oct 26 17:11 ..
    -rw-r--r-- 1 sayhedge sayhedge 492 Aug 16 2005 .addon-installlog
    -rw------- 1 sayhedge sayhedge 0 Aug 16 2005 .addonscgi-AdvancedGuestBook
    -rw------- 1 sayhedge sayhedge 20 Aug 16 2005 .addonscgi-phpBB
    -rw-r--r-- 1 sayhedge sayhedge 24 Mar 12 2007 .bash_logout
    -rw-r--r-- 1 sayhedge sayhedge 191 Mar 12 2007 .bash_profile
    -rw-r--r-- 1 sayhedge sayhedge 124 Mar 12 2007 .bashrc
    -rw-r--r-- 1 sayhedge sayhedge 5619 Mar 12 2007 .canna
    -rw------- 1 sayhedge sayhedge 21 Sep 15 21:47 .contactemail
    -rw-r--r-- 1 sayhedge sayhedge 1 Oct 1 02:07 .contactsavetime
    drwxr-xr-x 3 sayhedge sayhedge 4096 Feb 11 2008 .cpaddons
    drwxr-xr-x 5 sayhedge sayhedge 4096 Oct 25 20:23 .cpanel
    drwx------ 2 sayhedge sayhedge 4096 Feb 11 2008 .cpanel-datastore
    -rw------- 1 sayhedge sayhedge 1783 Nov 13 2005 .cpanel-ducache
    -rw-r--r-- 1 sayhedge sayhedge 383 Mar 12 2007 .emacs
    drwxr-xr-x 10 sayhedge sayhedge 4096 Oct 1 02:07 .fantasticodata
    -rw-r--r-- 1 sayhedge sayhedge 0 Aug 16 2005 .guestbook
    drwxr-xr-x 2 sayhedge sayhedge 4096 Feb 11 2008 .htmltemplates
    drwxr-x--- 2 sayhedge 99 4096 Jul 16 2008 .htpasswds
    -rw------- 1 sayhedge sayhedge 12 Oct 25 22:58 .lastlogin
    drwx------ 3 sayhedge sayhedge 4096 Feb 11 2008 .neomail
    drwxr-xr-x 3 sayhedge sayhedge 4096 Oct 1 02:07 .rvskin
    drwx------ 2 sayhedge sayhedge 4096 Oct 26 12:34 .spamassassin
    -rw-r--r-- 1 sayhedge sayhedge 0 Aug 15 2007 .spamassassinenable
    -rw------- 1 sayhedge sayhedge 24 May 20 14:55 .spamkey
    drwx------ 2 sayhedge sayhedge 4096 Oct 25 20:35 .sqmaildata
    drwx------ 2 sayhedge sayhedge 4096 Feb 12 2006 .trash
    -rw-r--r-- 1 sayhedge sayhedge 658 Mar 12 2007 .zshrc
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 26 17:15 About_files
    drwxr-xr-x 3 sayhedge sayhedge 4096 Sep 15 22:28 Documents
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 8 00:58 Media
    drwxr-xr-x 6 sayhedge sayhedge 4096 Oct 26 16:39 Personal_Blog
    drwxr-xr-x 3 sayhedge sayhedge 4096 Oct 8 01:01 Scripts
    lrwxrwxrwx 1 0 0 34 Feb 11 2008 access-logs -> /usr/local/apache/domlogs/sayhedge
    drwxr-xr-x 3 sayhedge sayhedge 4096 Feb 11 2008 cpmove.psql
    drwxr-x--- 3 sayhedge 12 4096 Feb 11 2008 etc
    drwx------ 2 sayhedge sayhedge 4096 Aug 11 2007 logs
    drwxrwx--- 14 sayhedge sayhedge 4096 Jul 1 16:08 mail
    drwxr-xr-x 3 sayhedge sayhedge 4096 Feb 11 2008 public_ftp
    drwxr-x--- 21 sayhedge 99 4096 Oct 25 22:50 public_html
    drwx------ 7 sayhedge sayhedge 4096 Oct 25 20:23 tmp
    lrwxrwxrwx 1 0 0 11 Feb 11 2008 www -> public_html
    226-Options: -a -l◇
    Options: -a -l◇
    226 43 matches total
    CWD public_html
    250 OK. Current directory is /public_html
    PWD
    257 "/public_html" is your current location
    PASV
    227 Entering Passive Mode (74,54,176,98,114,121)
    Making data connection to 74.54.176.98 port 29305
    LIST -al
    150 Accepted data connection
    drwxr-x--- 21 sayhedge 99 4096 Oct 25 22:50 .
    drwx--x--x 25 sayhedge sayhedge 4096 Oct 26 17:11 ..
    -rwxr-xr-x 1 sayhedge sayhedge 697 Oct 1 02:09 .htaccess
    -rw-r--r-- 1 sayhedge sayhedge 26651 Oct 25 20:25 About.html
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 25 20:25 About_files
    -rw-r--r-- 1 sayhedge sayhedge 17506 Oct 25 20:25 Bipolar_Mind.html
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 25 20:25 Bipolar_Mind_files
    drwxr-xr-x 6 sayhedge sayhedge 4096 Oct 25 20:57 Craft_Blog
    -rw-r--r-- 1 sayhedge sayhedge 13202 Oct 25 21:27 Home.html
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 25 21:27 Home_files
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 25 21:27 Media
    -rw-r--r-- 1 sayhedge sayhedge 29444 Oct 25 21:28 Our_Love.html
    drwxr-xr-x 3 sayhedge sayhedge 4096 Oct 25 21:28 Our_Love_files
    drwxr-xr-x 6 sayhedge sayhedge 4096 Oct 26 01:56 Personal_Blog
    -rw-r--r-- 1 sayhedge sayhedge 13781 Oct 25 21:30 Positive_Life.html
    drwxr-xr-x 2 sayhedge sayhedge 4096 Oct 25 21:30 Positive_Life_files
    drwxr-xr-x 3 sayhedge sayhedge 4096 Oct 25 21:45 Scripts
    -rw-r--r-- 1 sayhedge sayhedge 29781 Oct 25 22:17 The_Hedgehogs.html
    drwxr-xr-x 3 sayhedge sayhedge 4096 Oct 25 22:17 The_Hedgehogs_files
    -rw-r--r-- 1 sayhedge sayhedge 27490 Oct 25 22:50 Throckmorton.html
    drwxr-xr-x 3 sayhedge sayhedge 4096 Oct 25 22:50 Throckmorton_files
    drwxr-xr-x 2 sayhedge sayhedge 4096 Feb 11 2008 _private
    drwxr-xr-x 4 sayhedge sayhedge 4096 Aug 19 01:19 _vti_bin
    drwxr-xr-x 2 sayhedge sayhedge 4096 Feb 11 2008 _vti_cnf
    drwxr-xr-x 2 sayhedge sayhedge 4096 Feb 11 2008 _vti_log
    drwxr-x--- 2 sayhedge 99 4096 Feb 11 2008 _vti_pvt
    drwxr-xr-x 2 sayhedge sayhedge 4096 Feb 11 2008 _vti_txt
    drwxr-xr-x 2 sayhedge sayhedge 4096 Apr 26 2005 cgi-bin
    -rw-r--r-- 1 sayhedge sayhedge 3364 Oct 25 20:57 feed.xml
    -rw-r--r-- 1 sayhedge sayhedge 0 Sep 22 03:52 googleb4eb4951d2bda15a.html
    -rw-r--r-- 1 sayhedge sayhedge 306 Oct 25 21:27 index.html
    drwxr-xr-x 3 sayhedge sayhedge 4096 Feb 11 2008 trash
    226-Options: -a -l◇
    Options: -a -l◇
    226 32 matches total
    CWD Personal_Blog
    250 OK. Current directory is /public_html/Personal_Blog
    PWD
    257 "/public_html/Personal_Blog" is your current location
    PASV
    227 Entering Passive Mode (74,54,176,98,38,140)
    Making data connection to 74.54.176.98 port 9868
    STOR Archive.html
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.127 seconds (measured here), 77.61 Kbytes per second
    Transfer of Archive.html as text file (10,261 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    CWD Archive_files
    250 OK. Current directory is /public_html/Personal_Blog/Archive_files
    PWD
    257 "/public_html/Personal_Blog/Archive_files" is your current location
    PASV
    227 Entering Passive Mode (74,54,176,98,123,35)
    Making data connection to 74.54.176.98 port 31523
    STOR Archive.css
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 1.002 seconds (measured here), 4.90 Kbytes per second
    Transfer of Archive.css as text file (5,271 bytes, 5,271 bytes/sec, 0:01 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,167,255)
    Making data connection to 74.54.176.98 port 43007
    STOR Archive.js
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.030 seconds (measured here), 16.71 Kbytes per second
    Transfer of Archive.js as text file (528 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,106,53)
    Making data connection to 74.54.176.98 port 27189
    STOR ArchiveIE.css
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.031 seconds (measured here), 15.38 Kbytes per second
    Transfer of ArchiveIE.css as text file (520 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,211,82)
    Making data connection to 74.54.176.98 port 54098
    STOR ArchiveMoz.css
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.034 seconds (measured here), 3.62 Kbytes per second
    Transfer of ArchiveMoz.css as text file (132 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (74,54,176,98,79,175)
    Making data connection to 74.54.176.98 port 20399
    STOR Cloth-3.jpg
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 3.010 seconds (measured here), 1.09 Kbytes per second
    Transfer of Cloth-3.jpg as binary data (3,354 bytes, 1,118 bytes/sec, 0:03 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,47,14)
    Making data connection to 74.54.176.98 port 12046
    STOR Elegant_divider-1.gif
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.046 seconds (measured here), 3.94 Kbytes per second
    Transfer of Elegant_divider-1.gif as binary data (186 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,131,72)
    Making data connection to 74.54.176.98 port 33608
    STOR flourish_aqua_bttm.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 1.066 seconds (measured here), 10.25 Kbytes per second
    Transfer of flourish_aqua_bttm.png as binary data (11,179 bytes, 11,179 bytes/sec, 0:01 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,200,124)
    Making data connection to 74.54.176.98 port 51324
    STOR flourish_aqua_top.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.152 seconds (measured here), 80.11 Kbytes per second
    Transfer of flourish_aqua_top.png as binary data (12,451 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,36,52)
    Making data connection to 74.54.176.98 port 9268
    STOR footer4.jpg
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.327 seconds (measured here), 150.50 Kbytes per second
    Transfer of footer4.jpg as binary data (50,382 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,245,171)
    Making data connection to 74.54.176.98 port 62891
    STOR Hand-Glyph-3.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.035 seconds (measured here), 18.52 Kbytes per second
    Transfer of Hand-Glyph-3.png as binary data (668 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,234,180)
    Making data connection to 74.54.176.98 port 60084
    STOR header.jpg
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.080 seconds (measured here), 87.41 Kbytes per second
    Transfer of header.jpg as binary data (7,123 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,227,206)
    Making data connection to 74.54.176.98 port 58318
    STOR mwmac.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.034 seconds (measured here), 35.63 Kbytes per second
    Transfer of mwmac.png as binary data (1,245 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,98,229)
    Making data connection to 74.54.176.98 port 25317
    STOR page_tile_white2.jpg
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.033 seconds (measured here), 35.07 Kbytes per second
    Transfer of page_tile_white2.jpg as binary data (1,177 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,112,82)
    Making data connection to 74.54.176.98 port 28754
    STOR RSS.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.031 seconds (measured here), 41.12 Kbytes per second
    Transfer of RSS.png as binary data (1,303 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,112,73)
    Making data connection to 74.54.176.98 port 28745
    STOR shapeimage_1.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.039 seconds (measured here), 3.94 Kbytes per second
    Transfer of shapeimage_1.png as binary data (159 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    CWD /public_html/Personal_Blog
    250 OK. Current directory is /public_html/Personal_Blog
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (74,54,176,98,145,129)
    Making data connection to 74.54.176.98 port 37249
    STOR blog-archive.xml
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.053 seconds (measured here), 67.26 Kbytes per second
    Transfer of blog-archive.xml as text file (3,677 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,180,16)
    Making data connection to 74.54.176.98 port 46096
    STOR blog-main.xml
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.170 seconds (measured here), 130.09 Kbytes per second
    Transfer of blog-main.xml as text file (22,770 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    CWD Entries
    250 OK. Current directory is /public_html/Personal_Blog/Entries
    PWD
    257 "/public_html/Personal_Blog/Entries" is your current location
    CWD 2009
    250 OK. Current directory is /public_html/Personal_Blog/Entries/2009
    PWD
    257 "/public_html/Personal_Blog/Entries/2009" is your current location
    CWD 10
    250 OK. Current directory is /public_html/Personal_Blog/Entries/2009/10
    PWD
    257 "/public_html/Personal_Blog/Entries/2009/10" is your current location
    PASV
    227 Entering Passive Mode (74,54,176,98,230,231)
    Making data connection to 74.54.176.98 port 59111
    STOR 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.html
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.200 seconds (measured here), 119.58 Kbytes per second
    Transfer of 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.html as text file (24,754 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,87,114)
    Making data connection to 74.54.176.98 port 22386
    STOR 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.xml
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.078 seconds (measured here), 92.33 Kbytes per second
    Transfer of 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.xml as text file (7,377 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    CWD 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!_files
    250 OK. Current directory is /public_html/Personal_Blog/Entries/2009/10/19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!_files
    PWD
    257 "/public_html/Personal_Blog/Entries/2009/10/19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!_files" is your current location
    PASV
    227 Entering Passive Mode (74,54,176,98,6,141)
    Making data connection to 74.54.176.98 port 1677
    STOR 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.css
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.075 seconds (measured here), 89.58 Kbytes per second
    Transfer of 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.css as text file (7,225 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,6,70)
    Making data connection to 74.54.176.98 port 1606
    STOR 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.js
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 1.067 seconds (measured here), 2.20 Kbytes per second
    Transfer of 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!.js as text file (2,417 bytes, 2,417 bytes/sec, 0:01 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,144,250)
    Making data connection to 74.54.176.98 port 37114
    STOR 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!IE.css
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.044 seconds (measured here), 11.00 Kbytes per second
    Transfer of 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!IE.css as text file (520 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,89,133)
    Making data connection to 74.54.176.98 port 22917
    STOR 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!Moz.css
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.033 seconds (measured here), 3.70 Kbytes per second
    Transfer of 19_Crochet,_Workbooks_&_Mental_Illness_Awareness,_Family_Update,_and_Body_Modification!_Quite_An_Update!Moz.css as text file (132 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (74,54,176,98,166,110)
    Making data connection to 74.54.176.98 port 42606
    STOR arrow-1.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.036 seconds (measured here), 9.71 Kbytes per second
    Transfer of arrow-1.png as binary data (361 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,253,211)
    Making data connection to 74.54.176.98 port 64979
    STOR Cloth-3.jpg
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.062 seconds (measured here), 52.78 Kbytes per second
    Transfer of Cloth-3.jpg as binary data (3,354 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,176,113)
    Making data connection to 74.54.176.98 port 45169
    STOR flourish_aqua_bttm.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.131 seconds (measured here), 83.07 Kbytes per second
    Transfer of flourish_aqua_bttm.png as binary data (11,179 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,67,86)
    Making data connection to 74.54.176.98 port 17238
    STOR flourish_aqua_top.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.104 seconds (measured here), 117.17 Kbytes per second
    Transfer of flourish_aqua_top.png as binary data (12,451 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,149,52)
    Making data connection to 74.54.176.98 port 38196
    STOR footer4.jpg
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 2.198 seconds (measured here), 22.38 Kbytes per second
    Transfer of footer4.jpg as binary data (50,382 bytes, 25,191 bytes/sec, 0:02 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,236,221)
    Making data connection to 74.54.176.98 port 60637
    STOR Glyph-1.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.035 seconds (measured here), 21.96 Kbytes per second
    Transfer of Glyph-1.png as binary data (794 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,244,4)
    Making data connection to 74.54.176.98 port 62468
    STOR Glyph-1_1.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.032 seconds (measured here), 24.41 Kbytes per second
    Transfer of Glyph-1_1.png as binary data (794 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,151,180)
    Making data connection to 74.54.176.98 port 38836
    STOR Glyph-1_2.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.030 seconds (measured here), 25.62 Kbytes per second
    Transfer of Glyph-1_2.png as binary data (794 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,227,167)
    Making data connection to 74.54.176.98 port 58279
    STOR Glyph-1_3.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.032 seconds (measured here), 24.59 Kbytes per second
    Transfer of Glyph-1_3.png as binary data (794 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,163,196)
    Making data connection to 74.54.176.98 port 41924
    STOR Glyph-1_4.png
    150 Accepted data connection
    226-File successfully transferred
    File successfully transferred
    226 0.032 seconds (measured here), 24.50 Kbytes per second
    Transfer of Glyph-1_4.png as binary data (794 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/26/09 5:17 PM
    PASV
    227 Entering Passive Mode (74,54,176,98,39,241)
    Making data connection to 74.54.176.98 port 10225
    STOR header.jpg
    Update check skipped at 10/26/09 5:17 PM (next check after 10/27/09 11:06 AM)

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Roxie,

    Thanks for the transcript.

    How long have you waited for Fetch to unstall? Have you waited longer than a minute? Fetch 5.5.2 is supposed to detect stalls, and restart your upload after 30-60 seconds, but I don't see that happening here.

    Does Fetch always seem to get stuck on the same file?

    And can you get Fetch unstuck by clicking the Stop button (the round button with an X in it)? (That should stop the upload and make Fetch usable again.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Edited 4 years ago #

  • Roxie Member

    I have left it on for hours at a time trying to see if it will unstall. I just left it going since I last posted here while I went to dinner and the same thing. It will eventually disconnect without uploading past the "putting file" thing.

    I'm not sure what file it's getting stuck on, but it seems to be stopping at nearly the same place each time.

    I have tried using the Stop button and re-trying, but to no avail.

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Roxie,

    Thanks for the additional information.

    Could you please try this? I don't think this is likely to be the cause of the problem, but since a software update message appears as the last line in your transcript, I'd just like to eliminate it as a possibility.

    * Open Fetch.
    * Go to the Fetch menu, and choose Preferences.
    * Click the Miscellaneous tab.
    * Uncheck "Automatically check for updates."
    * Try uploading again.

    Let us know if that makes a difference or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Roxie,

    As a follow up to my previous message, if my suggestion to turn off software update doesn't work (but please give it a try and let us know if it does or doesn't), my next suggestion is that you should check and make sure that you haven't run out of space in your account on the server. An upload that stalls at about the same place every time is often a symptom of that.

    You should either delete some old files on the server that you no longer need, or contact the folks who run the server to find out how much free space you have left.

    If that doesn't seem to be the problem either, let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Roxie Member

    Automatically check for updates was already checked in my settings.

    I have not run out of space on my server.

    It finally worked after letting it run all night for a second night in a row. I don't know what changed to finally allow it to work, but I'm happy. I just hope it doesn't do it again.

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Roxie,

    Hmm, well, you shouldn't have to leave it running all night for the upload to work. But we're glad to hear you're all set now.

    If you run into the problem again, let us know.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Eric Member

    I had this problem. The solution was to save the file locally. Then delete the file from the server. The "put" the updated file on the server.

    Posted 3 years ago #

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