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Suddenly can't connect to FTP with Fetch (4 posts)

  • Started 6 years ago by cabram
  • Latest reply 6 years ago from Scott McGuire
  • cabram Member

    After three months of absolutely no problem with Fetch and FTP, I am unable to connect to my FTP on a regular basis. I have tried turning off the PASV and that doesn't work. Here is the transcript. Can anyone help?

    Thanks,
    Carol

    Fetch 5.1.1 (5B388) Intel running on Mac OS X 10.4.9 (8R2232) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-34SY-7R64 T
    Connecting to ftp.scraphead.com port 21 (OS X firewall is off) (8/23/07 2:16:21 PM)
    Connected to 64.176.235.127 port 21 (8/23/07 2:16:21 PM)
    220 ProFTPD 1.2.9 Server (scraphead.com) [64.176.235.127]
    USER scrappy
    331 Password required for scrappy.
    PASS
    230 User scrappy logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    CWD scraphead-www/store/download/
    250 CWD command successful.
    PWD
    257 "/scraphead-www/store/download" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (64,176,235,127,148,31).
    ABOR
    ftp_list: -30027 (state == GETTING_LIST)
    QUIT
    send_cmd():con_conn->Putline() returns -3208

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Carol,

    We're sorry to hear you're having problems.

    This might be a problem with the server, but the first thing I'd suggest trying is updating to Fetch 5.2.1, which is a free update for you. We made a variety of improvements to the parts of the program that talk to servers.

    You can get the update by going to the Fetch menu, and choosing Check for Update, or by going to the Fetch downloads page:

    http://fetchsoftworks.com/downloads.html

    And clicking on the Fetch 5.2.1 link.

    Please let us know if that helps or not. If not we'll investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • cabram Member

    Thanks, I did update and it didn't help.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Carol,

    Sorry to hear that didn't help. Could you please do the following? (I know you said you'd tried turning off passive, but I'd like to see the transcript of what happens when it's off.)

    * Quit Fetch.
    * Open Fetch.
    * Go to the Fetch menu, choose Preferences, and click the General tab.
    * Uncheck the "Use passive mode transfers (PASV)" checkbox.
    * Try to connect to your server.
    * Then show us the transcript from that attempt to connect, if it didn't work.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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