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The parameter is incorrect! (5 posts)

  • Started 1 year ago by Paul
  • Latest reply 1 year ago from Paul
  • Paul Member

    I just tried uploading a video file to Fetch and received the message: the parameter is incorrect. Can someone advise why this is taking place and how to solve it? Thanks in advance!

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    The next time you get that error could you choose "Fetch Transcript" from the Window menu and post the contents? That will give me helpful information for figuring out what is going wrong.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Paul Member

    Hi Jim,

    Here are the contents:

    Fetch 5.6 (5F64) Intel running on Mac OS X 10.7.4 (11E53) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 8/30/12 T
    Connecting to 3.myjove.com port 21 (Mac OS X firewall is blocking connections (except for essential services)) (8/16/12 4:43 PM)
    Connected to 75.147.15.82 port 21 (8/16/12 4:43 PM)
    220 Microsoft FTP Service
    USER videographer
    331 Password required for videographer.
    PASS
    230 User logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (75,147,15,82,198,130).
    Making data connection to 75.147.15.82 port 50818
    LIST -al
    125 Data connection already open; Transfer starting.
    01-18-12 10:40AM <DIR> aspnet_client
    08-12-12 11:55PM <DIR> JOVE 4299
    08-07-12 11:44PM <DIR> JoVE 4301
    08-15-12 05:06PM <DIR> JOVE 4460
    07-27-12 02:39PM <DIR> Jove_4058_Uppsala
    226 Transfer complete.
    CWD JOVE 4460
    250 CWD command successful.
    PWD
    257 "/JOVE 4460" is current directory.
    PASV
    227 Entering Passive Mode (75,147,15,82,198,131).
    Making data connection to 75.147.15.82 port 50819
    LIST -al
    125 Data connection already open; Transfer starting.
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (75,147,15,82,198,132).
    Making data connection to 75.147.15.82 port 50820
    STOR 4460 Munich 08:07:12.mov
    550 The parameter is incorrect.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of 4460 Munich 08:07:12.mov, will retry (attempt #1)
    PWD
    257 "/JOVE 4460" is current directory.
    PASV
    227 Entering Passive Mode (75,147,15,82,198,133).
    Making data connection to 75.147.15.82 port 50821
    STOR 4460 Munich 08:07:12.mov
    550 The parameter is incorrect.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of 4460 Munich 08:07:12.mov, will retry (attempt #2)
    PWD
    257 "/JOVE 4460" is current directory.
    PASV
    227 Entering Passive Mode (75,147,15,82,198,134).
    Making data connection to 75.147.15.82 port 50822
    STOR 4460 Munich 08:07:12.mov
    550 The parameter is incorrect.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of 4460 Munich 08:07:12.mov, will retry (attempt #3)
    PWD
    257 "/JOVE 4460" is current directory.
    PASV
    227 Entering Passive Mode (75,147,15,82,198,135).
    Making data connection to 75.147.15.82 port 50823
    STOR 4460 Munich 08:07:12.mov
    550 The parameter is incorrect.◇
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    Fetch could not put “4460 Munich 08:07:12.mov” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: “The parameter is incorrect. ”)
    ABOR
    226 ABOR command successful.
    PWD
    257 "/JOVE 4460" is current directory.
    Update check skipped at 8/16/12 4:44 PM (next check after 8/16/12 7:49 PM)

    Thank you in advance for looking into this. I don't know why this happens.

    Sincerely,

    Paul

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    The server is giving Fetch that error when Fetch tries to upload a file named "4460 Munich 08:07:12.mov". It could be that the server does not support colon characters in file names. Could you try renaming the file (e.g. to 4460 Munich 08-07-12.mov) and trying that?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Paul Member

    Hi Jim,

    Thanks for the advice. Without the colons, the file is uploading fine.

    Sincerely,

    Paul

    Posted 1 year ago #

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