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There is no host by that name (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by guest
  • Latest reply 9 years ago from higbyk
  • guest Registered Member

    I've recently been upgrade to MAC OSX and have used fetch in the past.

    Everytime I select new connection; enter in my FTP site information and then clicked OK. I get an error message, "There is no host by that name".

    I've checked with the company to make sure I have the correct information and they have confirmed that it should work.

    What am I doing wrong? Is there a setting that I need to check in order to access FTP sites? Please advise.

    Posted 10 years ago #

  • Jim Matthews Administrator

    One possible cause for this problem is having corrupt proxy server settings. I'd recommend choosing "Preferences..." from the Fetch menu, clicking on the "Firewall" tab, and setting the "Proxy Type:" pop-up menu to "None". Does that fix the problem? If not, could you post the contents of the "Fetch Transcript" window (listed in the Window menu) after you get an error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • higbyk Member

    I had the same problem. So glad I found this response. After days of research and frustration your suggestion to change the Fetch firewall proxy type worked. Thanks so much. Kristy

    Posted 9 years ago #

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